Manager Quality Assurance - Neurology

Scheduled Hours

40

Position Summary

Serves as quality and safety leader for department’s Neuromuscular Clinical Laboratory ensuring the effectiveness and proper execution of procedures, processes and service delivery, reporting to the laboratory directors. Supervises, maintains and/or monitors clinical/research production personnel, federal, state and local regulations, documentation and audits, ensuring compliance with all accreditation requirements. Creates and maintains protocols, records and statistics as need to measure, improve and optimize laboratory testing performance.

Job Description

Primary Duties & Responsibilities:

• Maintains continuous regulatory readiness for accrediting agencies, including CLIA, College of American Pathologists and State Agencies. Coordinates and manages regulatory and safety inspections for accrediting and supervisory bodies.
• Provides thorough analysis and investigation of laboratory procedures and their documentation to make recommendations to clinical and laboratory teams for implementation. Provides guidance on areas needing improvement. Consults and supports laboratory personnel for various productions, quality control checks and improvement initiatives, and performance metric generation.
• Performs some laboratory testing procedures, as needed, to understand, maintain and write/revise lab operations, regulatory requirements, and standard operating procedures and /or processes.
• Handles various government documentation. Manages, validates and maintains documentation of quality control testing as required by regulatory bodies, including but not limited to, good clinical practice, competency assessment and documentation. Monitors production and maintains production records/parameters. Investigates and evaluates events for risk potential, loss mitigation. Completes quality control data analysis and database storage.
• Coordinates human resources activities including hiring, performance appraisal, training, discipline, and terminations in compliance with departmental and university policies and procedures.
• Conducts regular (daily and weekly) discussions about lab operations and regulatory activities with laboratory directors Alan Pestronk, Robert Bucelli and Robyn Reese.
• Collaborates and consults with the Department business support team to optimize business practices and documentation. May prepare invoices, cost analysis, and contract development.
• Performs other duties as assigned.
  
  

Working Conditions:

Job Location/Working Conditions

• Normal office environment.
  
  

Physical Effort

• Typically sitting at desk or table.
• Repetitive wrist, hand, or finger movement (PC Typing).
  
  

Equipment

• Office equipment.
  
  

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education:

Required Qualifications

Bachelor's degree

Certifications:

No specific certification is required for this position.

Work Experience:

Clinical Laboratory (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Education:

Preferred Qualifications

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Not Applicable

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  
  

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  
  

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
  
  

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.