What are the responsibilities and job description for the Ticketing - Intern position at Washington Wild Things?
Key Responsibilities:
- Ticket Sales & Customer Service:
- Assist in processing ticket sales at ticketing and will call windows.
- Provide excellent customer service, ensuring all ticket-related inquiries are handled efficiently and professionally.
- Assist customers with purchasing tickets, providing event details, and handling special requests.
- Seasonal Staff Assistance:
- Help coordinate and support seasonal staff, ensuring they are trained and prepared for game day operations.
- Provide guidance to seasonal staff on ticketing procedures, customer service, and event setup.
- Event/Game Preparation:
- Assist with event prep, including organizing ticketing materials and supplies.
- Help set up ticketing booths and signage for events and games.
- Ensure the proper allocation and preparation of tickets for will call, group sales, and on-site sales.
- Ticketing Window Operations:
- Operate ticketing windows efficiently, handling cash and card transactions as needed.
- Verify ticketing systems and inventory, ensuring accurate ticket distribution.
- Prepare reports and assist with data entry related to ticket sales and customer interactions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
