What are the responsibilities and job description for the ELIGIBILITY SUPERVISOR position at Washoe County, NV?
Salary : $66,393.60 - $86,299.20 Annually
Location : Reno, NV
Job Type : Full Time
Job Number : 60006148 (01 / 2025)
Department : Human Services Agency
Opening Date : 01 / 24 / 2025
Closing Date : 2 / 10 / 2025 11 : 59 PM Pacific
Position Information
Under general supervision, supervises staff responsible for making eligibility determinations in the Human Services Agency; performs related work as required.
This is an Open Competitive / Countywide Promotional recruitment being conducted to fill a current full-time vacancy in the Washoe County Human Services Agency. The list established from this recruitment may be used to fill future vacancies as they occur.
For more information on this position, please see the Job Specification at
Minimum Qualifications
Three years of experience making eligibility determinations in a human service agency; OR an equivalent combination of training and experience.
License Or Certificate
None.
Conditions of Employment
The Washoe County Employees Association (WCEA) Supervisory covers the Eligibility Supervisor position.
Background checks will be conducted on selected applicants through the State of Nevada and the Federal Bureau of Investigation (FBI).
Per the Washoe County Background and Reference Checks Policy, new and rehired employees are required to submit to a fingerprint-based background investigation. Effective January 1, 2025, the $39.00 fee associated with this background investigation will be paid by the employee (if applicable) and deducted automatically from the first paycheck. Employment is contingent upon the results of the background check, although a record of conviction will not necessarily bar an applicant from employment.
Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.
Washoe County hires all new employees at the minimum rate of the salary range and eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification. Upon promotion, current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation, whichever is greater.
What Happens Next
1. After your application is screened, you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications.
2. If you have met the minimum requirements, you will receive an additional email inviting you to schedule your Supervisory Level Exam. If you do not receive an invitation to schedule your exam within (5) days of the scheduled exam date, please contact careers@washoecounty.gov You will receive an initial confirmation email once you have selected an exam date and time. In addition, you will receive a follow up email before the exam date with further details related to the examination process.
This exam is scheduled to be held on Wednesday and Thursday, February 26 and 27, 2025.
- You will be notified if you are eligible to transfer an exam score prior to the exam date.
This exam will be administered and proctored in Reno, NV on the above scheduled date and you must be present to test.
The exam will be 100% written multiple choice and will evaluate your expertise, knowledge, skills and abilities in the following areas :
Pursuant to the Washoe County Personnel Handbook, the Department of Human Resources does not administer an exam when there are less than 20 qualified candidates. Once the recruitment has closed, if there are less than 20 qualified candidates, the exam will be waived, and all qualifying candidates will be placed on an unranked eligible list which will be referred to the hiring department. If the exam is scheduled to move forward and less than 20 candidates take the exam as determined by the Department of Human Resources, the exam will be waived. Only those candidates in attendance or have a transfer score will be placed on an unranked eligible list which will be referred to the hiring department.
3. After the exam is completed, you will receive an additional email notifying you of the results. If you pass the examination, you will receive your score and rank. This rank will be used to determine which candidates will be interviewed by departments trying to fill a vacancy.
4. Hiring departments schedule interviews from a list of top scoring candidates. If your name is not sent to the hiring department, it will remain on the list for future opportunities as they become available.
5. Please be advised you can log in to your NeoGov account and select :
If you have any questions regarding the Online Application Process, you can find additional information at the following link :
Questions : Alma Parel
aparel@washoecounty.gov
775-328-2090
Veteran Point
Eligible veterans who were honorably discharged from the U.S. Armed Forces shall receive one (1) bonus point upon passing Open Competitive examinations only. In order to be given a bonus point, applicants must attach proof of Honorable Discharge (DD-214 with Classification of Discharge) to the Online Application at time of submission.
Washoe County is proud to be an equal opportunity employer and is committed to a diverse workforce that creates a sense of belonging for all employees and citizens, thereby encouraging persons from all backgrounds and experiences to apply for employment.
Washoe County will recruit, hire, train and promote into all job levels without regard to race, religion or belief, gender, marital status or domestic partnership, familial status, national origin, age, mental or physical disability, pregnancy, sexual orientation, gender expression or identity, genetic information (GINA), veteran status, political affiliation, membership in an employee association or union or any other protected class under applicable federal or state law.
Human Resources evaluates your eligibility for the position by assessing the minimum qualifications based on the experience you describe in your application. A resume cannot be substituted for a complete application, and writing "See Attached Resume" is not acceptable. To be considered, you must thoroughly document your qualifying education and experience in the designated sections of the application, including : the "Education" section; the "Work Experience" section; and the "Certificates and Licenses" section (when applicable). For each job listed, provide a detailed and specific list of duties. These responsibilities will be carefully reviewed to determine whether you meet the minimum requirements of the position. Applicants who do not clearly demonstrate they meet these qualifications or who submit a blank or incomplete application may not be considered for employment. Please certify you have read and understand the above statement.
The following questions must be answered accurately to further clarify your experience and training. Note : Your responses must be aligned with the details provided on your application. Your work history must be listed on your application with all application fields completed thoroughly. If applicable, you must list your related degree and specific major / field of study on your application. In order to be considered as part of the "combination of education and experience", your degree MUST include coursework in a field related to the experience listed on the job announcement. You may attach official / unofficial transcripts to your application to ensure you receive credit for applicable education. If your application does not include enough information or reflect that your answers below are accurate and truthful, it may result in a disqualification. Please certify you have read and understand the above statement.
I have the following years of full-time experience making eligibility determinations in a human service agency. Note : Your answer must be supported by detailed work history listed on your application. If your application is not completed or if your selections do not align with your work history as listed on your application, it may result in a disqualification.
Required Question
Salary : $66,394 - $86,299
