What are the responsibilities and job description for the EDI Coordinator - * Hybrid Office Schedule position at Wasserstrom?
The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio. We currently have an opportunity available for an EDI Coordinator.
The essential function of this position is to process and maintain EDI documents for both inbound and outbound for customers and vendors, ensuring that it meets the necessary standards of data integrity for all uses within SAP. Focus on fixing errors for inbound orders/invoices and outbound invoices/POs. Find ways to permanently correct the errors. Also the Coordinator will serve as a liaison for all issues from the EDI customers/vendors and take responsibility to address issues. Coordinate information requirements for IT, sales, Accounts Payable and Purchasing departments – i.e. provide customer service by resolving issues that cause delays in processing EDI incoming orders and outbound invoices to customers.
* The Wasserstrom Company is currently operating under a hybrid schedule that incorporates both teleworking and in-office hours. Employees may be required to report to the office when requested by leadership &/or for their initial job training.
Responsibilities: include the following. Other duties may be assigned.
- Manage the relationship with internal departments and if necessary contact customers to obtain information necessary so service is provided in a timely and professional manner. Communicate and escalate identified service issues to the appropriate personnel.
- Provide necessary training to sales and customer service regarding proper process for handling pricing discrepancies.
- To create SAP Master Data accounts in SAP production, test, and development systems in relation to processing/correcting EDI orders and invoices, ensuring that all data is created to a high standard.
- The data to be maintained includes, but is not limited to:
- Maintain EDI Customer Master
- Custom Customer Master Profile
- Customer Master Records
- To work closely with the SAP Team on all issues that are related to EDI Master Data including the testing and loading of new types of EDI Master Data.
- Ensure all POs/ Orders which were submitted by customer are in SAP
- Ensure all vendor related documents are correct and accurate including Purchase Orders, Confirmations, ASN’s, Price Changes, & Invoices.
- Assist in On-Boarding new vendors who are not currently using EDI
- Work with vendors to ensure they are compliant to our EDI expectations and requirements.
- Work with multiple different middleware systems handle the orders and invoices
- Ensure all Invoices sent to customer in SAP are also in the customer middleware and error free
- To test new or upgraded SAP functionality with special emphasis on EDI Master data.
- To report on SAP EDI Master Data, regularly and on an ad hoc basis, specify any reports that may be needed to improve EDI Master Data processes and monitoring.
- To periodically review SAP EDI Master Data processes to ensure that they meet the ongoing needs of Wasserstrom and ensure that best practice is spread.
- Regularly audit EDI customer accounts for EDI accuracy
- Create/ review report to compare aging report against EDI customer bill to accounts.
Education and/or Experience
Bachelor's degree (B. A.) preferred, but not required or one to two years related experience and/or training; or equivalent combination of education and experience.
Computer Skills
Proficient knowledge and skills with an ERP system (i.e. SAP) and of Microsoft Office applications (Excel, Word, etc) is required
Wasserstrom offers a competitive wage and comprehensive benefits, including: medical/dental/vision plans, life and accident insurance, 401(k), employee stock purchase plan, employee assistance program, and more.
EOE AA M/F/Vet/Disability We are an Equal Opportunity Employer and will give consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Apply at www.wasserstrom.jobs.