What are the responsibilities and job description for the Dispatcher position at Waste Connections?
Pro Star Waste has an immediate opening for a Dispatcher to join the team at our site in Goodrich, TX. In this position you will be taking calls as well as emails from our customer service representatives and dispatching our drivers to the customers. This is a very fast paced position that requires strong computer skills, excellent communication skills, the ability to multi-task and work under pressure.
As a member of our world class Dispatch Team, you will feel like you’re a part of something bigger than yourself. Our team works together towards a common goal, making our Customer Service the best in the industry!
Monday-Friday starting at 8:00am – 6:00pm, typically working 10 hour days.
POSITION SUMMARY:
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
- Assisting driver(s) when a pick up or delivery is in question before servicing.
- Scheduling and dispatching work to various employees and departments throughout the day.
- Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
- Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
- Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
JOB REQUIREMENTS:
- High school diploma or equivalent is a must.
- 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
- Strong typing skills
- Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.)
- Excellent organization and communication skills, both orally and written.
WHAT WE OFFER:
- Competitive pay!!
- Excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to “Connect with Your Future”.
- Garbage is very stable and we work year round!
If you have any questions or need help with your application feel free to call the
Apply today and Connect with Your Future!
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
