What are the responsibilities and job description for the IT Field Technician position at Waste Connections?
WASTE CONNECTIONS US, Inc. (TSX/NYSE: WCN) – We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 40 states. Our 2015 annual revenue was 2.1 billion and we finished 2016 at 3.376 billion in revenue. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.
The position will be responsible for supporting IT/Telecom Equipment within our Empire Division of Waste Connections, which spans across New Your City & into New Jersey. This position requires you to be the face of Waste Connections I.T. Department, responsible for working with multiple sites and users in maintaining Waste Connections Network. Position requires physical installation of security camera systems, IT Closets; installation of routers, switches, patch panels, etc. Along with software configuration skills of routers, switches, computers, phones and audio/video equipment. Position is a face-fast paced position that requires one to be self- motivated, strong time management skills and have a customer first mentality.
Preferred Qualifications
WASTE CONNECTIONS US, Inc. (TSX/NYSE: WCN) – We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 40 states. Our 2015 annual revenue was 2.1 billion and we finished 2016 at 3.376 billion in revenue. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.
CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.
INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees. Honoring our commitments provides our stakeholders peace of mind and establishes us as the premier waste services company in the markets we serve. This creates a safe and rewarding environment for our employees. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future."
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
The position will be responsible for supporting IT/Telecom Equipment within our Empire Division of Waste Connections, which spans across New Your City & into New Jersey. This position requires you to be the face of Waste Connections I.T. Department, responsible for working with multiple sites and users in maintaining Waste Connections Network. Position requires physical installation of security camera systems, IT Closets; installation of routers, switches, patch panels, etc. Along with software configuration skills of routers, switches, computers, phones and audio/video equipment. Position is a face-fast paced position that requires one to be self- motivated, strong time management skills and have a customer first mentality.
Preferred Qualifications
- Bachelor’s Degree in Computer Science OR related field experience
- 2 years or more of Network Administration OR willing to learn.
- Experience working with Microsoft O365 and Office Applications
- Independent worker with the ability to manage multiple projects simultaneously.
- Strong communications skills a must
- Strong customer service and time management skills
- Coverage of field locations, multiple sites across the state. Will require up to 35-50% travel of your work schedule including overnight stays.
- Demonstrated proficiency in at least four of the following areas:
- Windows 10/11
- WYSE Winterms
- Citrix Server
- Telecom and Voip phones
- AV – conference rooms and TVs
- Printers / PC laptop / desktop support
- Cisco / Meraki routers / General Networking
- Provide tier 1 and 2 level support for workstations, including handling after hour calls as assigned.
- Installation, configuration and troubleshooting of TCP/IP networking
- Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting
- Maintain phone systems at multiple locations
- Microsoft windows end user configuration (profiles, printers, application configuration)
- Cisco router installation and configuration
- iPad, iPhone / Andriod device configuration, troubleshooting, and repair
WASTE CONNECTIONS US, Inc. (TSX/NYSE: WCN) – We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 40 states. Our 2015 annual revenue was 2.1 billion and we finished 2016 at 3.376 billion in revenue. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.
CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.
INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees. Honoring our commitments provides our stakeholders peace of mind and establishes us as the premier waste services company in the markets we serve. This creates a safe and rewarding environment for our employees. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future."
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Salary : $75,000 - $85,000
