Demo

Service Resolution Specialist

Waste Connections
Lily, KY Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 2/23/2025

Job Description

The Customer Service Agent plays a critical role in ensuring exceptional customer experiences at Waste Connections. This position involves working closely with customers to resolve their concerns, improve satisfaction, and maintain long-term relationships.

  • Respond promptly and professionally to customer inquiries and complaints via phone, email, and in-person
  • Investigate and resolve customer issues in a fair and timely manner
  • Develop and maintain strong relationships with customers through active listening, empathy, and clear communication
  • Stay up-to-date with company policies, procedures, and products to provide accurate information and recommendations to customers

What We Offer

In addition to a competitive salary and comprehensive benefits package, we offer opportunities for professional growth and development. If you are a results-driven and customer-focused individual who excels in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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