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Waste Management Representative

Waste Connections
Finksburg, MD Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/22/2025
Customer Service Representative Job Description
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.

About the Job
As a Customer Service Representative, you will be the primary point of contact for our customers, responding to their inquiries and resolving any issues they may have. You will also be responsible for maintaining accurate customer records and updating account information as necessary.

Responsibilities
  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate and up-to-date information about products and services.
  • Resolve customer issues efficiently and professionally.
  • Maintain accurate and up-to-date customer records.

Requirements
• Previous customer service experience preferred (but not required)
• Strong verbal and written communication skills
• Ability to multitask and work in a fast-paced setting
• Proficiency in Microsoft Office and customer service software
• Problem-solving and conflict-resolution skills
• High school diploma or equivalent (college degree a plus)

What We Offer
Competitive salary & performance bonuses
Health, dental, and vision insurance
Paid time off & holidays
Career growth opportunities
Employee discounts & perks

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