What are the responsibilities and job description for the Business Analyst II position at Waste Management?
As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
I. Job Summary
Under general supervision, provides intermediate level data and work assessment, reporting, and recommendations within assigned areas of expertise. Provides intermediate level analysis in order to support and enhance overall department workflow, customer service, improvement and work quality.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other duties may be assigned and Specific activities may vary by department.
- Subject Matter expert for assigned functions.
- Prepares reports on data summaries, changes, and trends for use by management. Provides assessment and recommendations to management.
- Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
- Tracks issues to resolution within department and in partnership with other groups.
- Monitors overall work flow to ensure timely completion of projects and daily work requirements.
- Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
- Monitors department processes and work flow to ensure overall accuracy and quality of data and work output.
- Determines areas of risk as new or changed processes are implemented.
- Recommends changes, updates and processes for continuous improvement in areas of expertise.
- Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
- Provides training and support to lesser experienced members of assigned department as well as internal and external customers as needed.
- Other duties as assigned.
III. Supervisory Responsibilities
This job has no supervisory duties.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
B. Certificates, Licenses, Registrations or Other Requirements
C. Other Knowledge, Skills or Abilities Required
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is an hybrid setting.
The expected base pay range for this hybrid position is $66,000-$78,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
Salary : $66,000 - $78,000
