What are the responsibilities and job description for the Fleet Standard Repair Time Analyst position at Waste Management?
As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
The Standard Repair Time Analyst is responsible for establishing, maintaining, and managing the organization's SRT data to identify cost-saving opportunities related to technician efficiency.
Recognized across the organization for business expertise and sought as a resource for resolution of unique or complex business problem and the development of solutions for new business opportunities. Provides the high level of business expertise while conducting complex business process analyses, needs assessments, and preliminary cost / benefit analyses in an effort to align business solutions with the company strategy and initiatives. Undertakes highly complex projects requiring additional specialized business knowledge and decision making that will influence others across the company to adopt newly re-engineered processes into Waste Management business units.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform the assigned essential duties satisfactorily. Other minor duties may be assigned, and duties may vary by department.
- Manage Standard Repair Time (SRT) Data : Oversee and maintain SRT data for the organization, ensuring accuracy and compliance. Focus areas include Preventive Maintenance (PM) SRTs, Chassis SRTs, and Body SRTs. Validate data integrity and enforce compliance standards.
- Program Management & Compliance : Serve as the primary liaison for Area Team field communications. Ensure program compliance
- Data Analytics & Reporting : Collaborate with the Data Team to develop and maintain monthly analytics reports. Track and analyze technician efficiency performance to support data-driven decision-making.
- Change Management & Process Improvement : Influence and support change management initiatives aimed at improving repair time efficiency. Work cross-functionally to implement best practices and drive continuous improvements.
- Works with management, and individual team leaders by contributing strategic vison and integrating a broad range of ideas regarding business solutions development.
- Coordinates and integrates multiple enterprise solutions projects with a large scope and complexity in an environment for business change.
- Contributes high level expertise in business processes and systems analysis while considering the business implications to the current and future business environment.
- Responsible for deliverables, cost, schedule and quality of one or more enterprise solutions projects.
- Plans projects, allocates and directs less experienced staff and other resources to accomplish project tasks and maintain control over the project(s).
- Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions.
- Drives the project(s) and the organization toward achieving business results.
- May act as a source of direction, training and guidance for less experienced staff demonstrating coaching, mentoring, and leadership skills
III. Supervisory Responsibilities
This job has no direct reports, but may occasionally be responsible for delegating assignments and tasks on a project basis. Also, may be assigned coaching / mentoring tasks to help develop less experienced team members.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
B. Certificates, Licenses, Registrations or Other Requirements
C. Other Knowledge, Skills or Abilities That Contribute to Success
D. Key Competencies
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
