What are the responsibilities and job description for the New Hire Orientation Trainer position at Waste Management?
As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
About the Job
This position provides a level of expertise in facilitating classroom learning, evaluating participant performance, and coaching to reinforce learning. Prepares for learning events, conducts classroom management, facilitates courseware, and conducts assessments. Implements and maintains processes, procedures and programs to ensure a positive learning experience for participants.
This is a Hybrid role were travel maybe required. Position will need to sit in the Capitol Market Area preferably in the Western PA / West Virginia Side of the MA
What You'll be Doing
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Uses the instructional materials (Instructor Guides, learning objectives, assessments, activities) and content to prepare and execute the learning intervention to ensure mastery of the training objectives
- Facilitates training courseware and practice activities (group discussion, brainstorming, questioning) to ensure mastery of training objectives.
- Coordinates the delivery and instruction of material for both new and existing training offerings.
- Selects the appropriate learning modes (energizers, icebreakers, games, simulations, role-plays, to engage trainees in active learning to maximize on the job performance
- Uses various instructional strategies (guided learning, hands on exercises, classical approaches) to ensure the content is delivered given the learning environment
- Guides a group to acquire skills, make decisions, or complete tasks by use of facilitation techniques.
- Uses classroom management techniques to engage trainees, manage unproductive participant behavior, respond to unexpected issues, and keep trainees focused on the task at hand
- Seeks to understand the true nature of the performance gap (what it is and why it exists)
- Performs needs assessments of participants during classroom instruction.
- Develops a holistic view of performance problems, identifies root causes, and suggests training-based solutions.
- Uses appropriate delivery skills; voice, body movement, gesture, eye contact, question handling, etc. to engage the trainees.
- Attends to all class room set up (communications, evaluations, recaps, pre-work, materials requests, LMS requirements, room set up and breakdown to ensure scheduled session is prepared and productive throughout.
- Collaborate with team members to improve overall success and support company key objectives.
- Observes, evaluates and coaches learners as needed (post-training) based on performance and engagement.
- Reviews and offers suggestions for edits and enhancements in training curriculum and materials on an as needed basis.
- Participates in team planning activities to assist with implementing and training related strategic initiatives.
Supervisory Responsibilities
This job has no supervisory duties.
What does it take to be a New Hire Orientation Trainer with WM?
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Education : Bachelor�s Degree (accredited) in Business, Marketing, Human Resources, or Education, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
Experience : Three (3) years of relevant work experience delivering and facilitating training programs (in addition to education requirement).
B. Other Knowledge, Skills or Abilities Required
Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
About our Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
