What are the responsibilities and job description for the Senior Account Executive - Public Sector position at Waste Management?
As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Being number one means WM invests in our Sales teams success by providing access to state-of-the-art systems and processes, industry-leading services and the best leadership in the business. Our exceptional sales professionals help deliver satisfaction to our clients throughout North America. If you are passionate about helping others and seeking challenging and interesting employment, apply today!
I. Job Summary
Develops and maintains strategic, trusted, long term relationships with public sector customers to achieve mutually beneficial goals and deliver shared value. Uses advanced business development skills and content knowledge to promote and assist with sales and service activities for public sector customers and prospects in a designated Area. Uses a consultative selling approach to retain and expand business with current WM customers. Assists in establishing and maintaining effective working relationships with WM's franchise operations in cities, counties, and special districts ensuring that existing, extended, and new contracts are favorable to the Company while meeting and anticipating the requirements of the public sector customers served.
Serves as a company representative for local officials, community stakeholders, and associated businesses. Uses various media channels to coordinate and disseminate publicity and good-will information concerning WM.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to satisfactorily execute the following duties and responsibilities :
Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions.
Maintain and enhance customer relationships and satisfaction through involvement in the community. This includes but is not limited to : attending public functions, City Council / Board meetings and other community events, conducting community educational and informational outreach and working with appropriate media outlets for communication purposes.
Coordinate activities with other WM departments as necessary to deliver on contract and service expectations.
Develop strategies to strengthen / deepen service offerings and wallet share of existing contracts.
Utilize contract management and audit tools to maximize contract value and compliance.
Utilize revenue acceleration tools for existing contract renewals and target pursuits, shaping RFPs and existing contracts to provide value propositions that match customer needs and WM offerings.
Develop community partnerships with elected officials and key community stakeholders that result in positive press coverage and have a beneficial impact on the community and WM.
Provide support and insight on political strategies, activity and needs within a community.
Coordinate, oversee and manage all bid responses, including pricing analysis, reporting and other exhibits as required.
Develop marketing strategies that identify retention and growth opportunities that include supporting strategies, resources and timelines necessary to accomplish goals.
Continue to build skills by participating in on-going training offered by the Company.
III. Supervisory Responsibilities
This job has no supervisory duties but may occasionally act as a team lead.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job :
A. Education and Experience
Education : Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years' work experience in Business Administration, Communications, Political Science, or Economics.
Experience : 5 years of relevant work experience (in addition to education requirement), in government relations, outside sales, public service, or related field.
B. Certificates, Licenses, Registrations or Other Requirements
None required.
C. Other Knowledge, Skills or Abilities Required
Negotiation skills and experience with profitability analysis required Bid preparation and contract management strongly preferred Demonstrated organizational capabilities Excellent verbal and written communication skills including the ability to effectively deliver presentations to small and large groups
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is an office setting (hybrid).
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
