What are the responsibilities and job description for the Commercial Customer Support Specialist position at Waste Pro?
About the Role
We're seeking a highly motivated and customer-focused Customer Service Representative to join our team. In this role, you'll be responsible for providing top-notch service to our customers, resolving issues, and answering questions in a prompt and professional manner.
Your Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, or in-person
- Work collaboratively with internal teams to identify and implement process improvements
- Develop and maintain strong relationships with customers to drive retention and loyalty
- Meet performance metrics and productivity standards
Why Choose Us?
At Waste Pro, we offer a dynamic work environment, competitive compensation package, and opportunities for career advancement. If you're a customer service enthusiast with a passion for making a difference, we'd love to welcome you to our team!