Regional Collections Specialist

Now Hiring a Collections Specialist .... Join a Great Team!!     Job Functions : * Make outgoing collection calls and/or email customers with past due balance. Or on accounts that are at risk of having their services interrupted due to non-payment and determining the reason. Arranging for collection or adjustment to correct errors in accounts. * Goal is to make at least 30 to 40 calls a day to keep accounts on track and follow up with promise to pay calls * Follow up on calls and provide copies of invoices as required * Perform credit evaluations for new or renewal business to determine credit worthiness * Process credit card payments on accounts and resolve questions and issues on accounts * Assist and train the sales department and office on how to utilize Equifax, set credit limits, and terms * Learn how to run reports -- credit hold report, negative balance, bill cycle summary, sales sheets, 10k aging, and aging reports * Run collection manager and highlight all customers that need to be contacted for payment before billing cycle processes. * Upload account information to outside collection's company as required QUALIFICATIONS: * A minimum of 2 years of experience in the credit and collections field * Basic financial skills including knowledge of commonly used collections practices and procedures * Proficient in working on a PC, and competent in the use of Microsoft Office. Must be proficient in Excel, Outlook and Word * Ability to interact and communicate effectively, orally and in writing * Ability to multitask * Ability to adapt and deal with frequent changes in the work environment * Ability to react well under pressure and treats others with respect * Ability to identify and resolve problems in a timely manner * Balance team and individual responsibilities and help build a positive team spirit * Knowledge of Fair Credit Reporting Act * Excellent organizational skills * Waste Industry experience preferred * Ability to travel up to 25%