What are the responsibilities and job description for the Operations Coordinator position at Waste Resource Management?
Description
COMPANY OVERVIEW:
Waste Resource Management is an environmental services company based in Houston, TX, with rapidly growing operations in TX, CO, FL, and NV.
WRM is known for having a commitment to innovation and sustainability. The safety of employees, communities, and the environment are placed ahead of all other priorities. The company is committed to building a culture that is focused on customer service, continuous improvement, respect, safety, compliance, and honesty.
Position Summary
The Operations Coordinator , under the direction of the Market Manager, will primarily be responsible for obtaining customer signatures on company documents, and other items to clients and business partners in a timely and efficient manner.
This position will also be cross-trained to provide clerical support to our operation when needed. They will be responsible for compiling and maintaining records of business transactions and performing office activities. This position requires meticulous attention-to-detail and ability to follow-up and provide status updates, as appropriate, on initiatives and tasks assigned.
Essential Job Functions
PRIMARY FUNCTIONS:
This role has no supervisory responsibilities.
Qualifications
QUALIFICATIONS:
Approximately 75% of this job is spent driving your personal vehicle, navigating through various assigned routes and will primarily involve working independently. Approximately 25% of this job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This would require the ability to lift up to 50 lbs, open filing cabinets and bend or stand as necessary.
Equal Employment
We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.
COMPANY OVERVIEW:
Waste Resource Management is an environmental services company based in Houston, TX, with rapidly growing operations in TX, CO, FL, and NV.
WRM is known for having a commitment to innovation and sustainability. The safety of employees, communities, and the environment are placed ahead of all other priorities. The company is committed to building a culture that is focused on customer service, continuous improvement, respect, safety, compliance, and honesty.
Position Summary
The Operations Coordinator , under the direction of the Market Manager, will primarily be responsible for obtaining customer signatures on company documents, and other items to clients and business partners in a timely and efficient manner.
This position will also be cross-trained to provide clerical support to our operation when needed. They will be responsible for compiling and maintaining records of business transactions and performing office activities. This position requires meticulous attention-to-detail and ability to follow-up and provide status updates, as appropriate, on initiatives and tasks assigned.
Essential Job Functions
PRIMARY FUNCTIONS:
- Travel to customer’s sites daily to obtain signatures for manifests.
- Travel to customer’s sites to pick up analyticals and take them to the lab for testing analysis.
- Travel to prospect customer’s sites to measure traps.
- Adhere to safety protocols and traffic laws at all times
- Perform basic vehicle inspections and report maintenance needs
- Maintains telephone or radio contact with supervisor to receive delivery instructions.
- Assists the Market Manager and leaders with delegated tasks.
- Greets and assists visitors.
- Answers phones, transfers calls, takes messages and routes callers to the correct department.
- Collects, gathers, organizes and scans documents to the appropriate department.
- Researches missing or incomplete manifests and responds appropriately.
- Responds to customer concerns and questions.
- Stamps third party manifests as they come in.
- Collects data from Driver’s Daily Route sheet and enters into mileage spreadsheet.
- Works on manifest for previous day (stamps, signs, dates, separates, scan and file, mail out manifest to City if required).
- Ensure s that permitting processes are completed timely and accurately.
- Special projects and other duties as assigned. Duties, responsibilities, and activities may change at any time with or without notice.
This role has no supervisory responsibilities.
Qualifications
QUALIFICATIONS:
- High School Diploma/GED preferred with a minimum of 1 year of administrative office management experience, or equivalent combination of experience and/or education.
- Valid driver’s license with a clean driving record.
- Bi-lingual and fluent in English and Spanish is preferred.
- Intermediate knowledge of MS Office Suite, to include MS Word Excel.
- Excellent interpersonal skills and a high drive to provide superior customer service.
- Highly motivated and ability to take initiative without being directed.
- Ability to use sound judgement in making good decisions on behalf of the business.
- Proficiency in troubleshooting and problem-solving.
- Ability to work independently and in a team environment.
Approximately 75% of this job is spent driving your personal vehicle, navigating through various assigned routes and will primarily involve working independently. Approximately 25% of this job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This would require the ability to lift up to 50 lbs, open filing cabinets and bend or stand as necessary.
Equal Employment
We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.
