Service Writer

Job Description

Job Description

Salary Range : $52,000 - $62,000 Quarterly bonus.

Essential Duties and Responsibilities

• Effectively communicate with all customers and vendors both in person or via phone / electronic.
• Examine and evaluate incoming units for service by conducting a pre-work inspection. Note and document any defects (check engine lights, body damage, broken glass, etc.)
• Assess workload and schedule service accordingly.
• Work with service manager to complete service quotes and communicate with customers for approval.
• Inspect inventory to ensure parts needed for service repairs are in stock.
• Document work orders with employee time spent, using data from Time Clock.
• Work with the service manager and obtain approval for all work orders.
• Send final invoice to the customer.
• Process vendor invoices in for payment.
• Maintain constant communication with customers and provide status updates.
• Perform administrative work to ensure data accuracy by scanning documents to invoice reporting system and updating weekly invoice goal data.
• Other duties as assigned.

Education and Experience

Company Benefits :

About Wastequip

Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry’s only All-in-One solutions provider – from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.

While we’re proud to be North America’s leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing – building a brighter future for all.

Salary : $52,000 - $62,000