E-Commerce Specialist - Senior

Job Description

Job Description

THIS ROLE IS ON SITE AND WILL HAVE TO RESIDE IN ONE OF THE WASTEQUIP FACILITY (OR, CO, TN, TX, MN, NC, IN,KY)

ESSENTIAL DUTIES AND RESPONSBILITIES :

• Coordinate status reports and overall performance to KPI's and maintain integrity of dashboard reporting
• Research / confirm / escalate issues that surface and identify solution path with clearly defined operational fees
• Perform ad hoc research as needed to help research or validate business concerns
• Act as liaison between Wastequip and topology partners for issue management and strategic planning
• Act as a liaison between customer service and Ecommerce to help ensure cross departmental continuity and alignment
• Manage retail relationships and item syndication via product information management system
• Maintain the integrity and functionality of product information management system
• Develop and oversee testing requirements for all integrations in ecommerce technology stack
• Maintain functionality of Ecommerce Business Applications
• Be an administrator and subject matter expert for all things contained in our product information management system
• Designing, testing, implementing work flows that help to automate the process of data collection in an effort to properly market products for Ecommerce
• Manage the process of updating / creating customers and orders from Oro Commerce to ecommerce divisions
• Design, update, and optimize search engine functionality to deliver optimal customer experience
• Be primary contact for external vendors and work with them for support with their services. This includes issue escalations, content creation, solutioning, testing, etc.
• Syndicate data from product information management systems to ecommerce platforms
• Assist with defining and maintaining product packaging hierarchies
• Identify and perform discovery of potential issues with applications in ecommerce technology stack and assist with issue escalation and / or solution recommendations
• Define and maintain product information taxonomy
• Work cross departmentally to assist with marketing efforts by assisting with isolating product data, developing landing pages, and creating content to help improve customer user experience
• Analyze product data to help provide answers to ad hoc questions based upon data maintained in core ecommerce systems
• Create and maintain reports that help communicate current state of business with business units
• Coordinate efforts and tasks for data driven activities across ecommerce team by utilizing tools that assist with process automation
• Assist with testing website functionality as needed

EDUCATION : 4 year degree in Computer Science or Marketing or Business Operations, or 2 year AS Degree with applicable certificates.

EXPERIENCE :

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required for the employee for this job. Duties, responsibilities, an activities may change at any time with our without notice.

About Wastequip

Founded in 1989, Wastequip is the leading manufacturer of waste handling equipment in North America. We specialize in products, systems and solutions to help you collect, store, transport, and manage a wide range of waste and recyclables. Wastequip is one of the few companies that manufactures a complete line of both steel and plastic waste handling equipment. We built our stress-free solutions with you in mind, making Wastequip the perfect place for one-stop sourcing.

Wastequip’s extensive product selection includes dumpsters, compactors, balers, carts and more. Our products are built to handle collection of household, commercial, and industrial waste and recyclables. Our experienced sales team specializes in assisting customers in finding the right solution for your waste or recycling needs. With facilities across North America, we have the product you need when and where you need it