Medical Billing Specialist

ob Title: Billing Specialist
Facility: Watauga Orthopaedics
Location: Johnson City, TN (Opportunity to work REMOTE - Local Applicants ONLY)
Job Type: Monday - Friday 8:00 - 5:00

Position Purpose

Our mission is to ensure our patients receive excellent care with a convenient, cooperative, and cost-effective atmosphere by providing experienced and efficient orthopaedic and surgical expertise. The purpose of the Billing Representative is to provide exceptional customer service by interacting with patients, worker’s compensation representatives, insurance companies, and other medical offices in a professional manner.

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees and patients.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Responsibilities

Responsibilities include, but are not limited to:

• Promptly answering billing phone line as well as checking voicemail lines and returning calls in a timely manner.
• Answering general billing questions from staff and patients in a welcoming and professional manner.
• Collecting payments on patient accounts (including pre-pays for procedures as well as collection accounts).
• Working with insurance to overturn denied claims.
• Maintaining patient billing records.
• Maintaining confidentiality of patient information.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent or higher education.
• Previous billing experience of 2 years or more.
• Previous healthcare/insurance experience of 2 years or more.
• Computer proficiency with Windows and Outlook experience.
• Good decision-making, communication, and organizational skills.
• Must be able to work independently.
• Must be able to multi-task and be flexible to accommodate the needs of the department due to the ever-changing healthcare field.
• Understands the importance of maintaining confidentiality per HIPPA guidelines.

* This job description is not a complete or comprehensive list of duties required for employees. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

* Watauga Orthopaedics provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Watauga Orthopaedics complies with applicable state and local laws governing nondiscrimination.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• ICD-10: 1 year (Preferred)
• Medical Billing: 1 year (Required)

Work Location: Hybrid remote in Johnson City, TN 37601

Salary : $17 - $20