What are the responsibilities and job description for the Quality Assurance Manager - Software/Technology position at Watch Systems LLC?
Job Description
Job Description
Quality Assurance Manager - Software / Technology
Summary / Objective
Manages and coordinates activities and operations of quality assurance department and staff.
Quality Assurance Manager Duties and Responsibilities
- Coordinates with other managers and associates to identify critical success factors, develop measurement systems, and implement continuous process improvement methodologies.
- Designs, develops, and implements comprehensive quality assurance programs.
- Maintains, enforces, and measures quality assurance processes.
- Defines and manages an end-to-end test environment including but not limited to selection of tools, methods, and process.
- Reviews and evaluates services to correct deficiencies and formulate improvements.
- Assures on-time delivery of new projects; ensures product quality, performance, and conformity with company established specifications.
- Assists with the planning and implementation of new programs, services, and projects; monitors progress and evaluates results; recommends changes or other action as appropriate.
- Maintains and manages department budget.
- Reviews, analyzes, and implements technological changes to enhance performance and customer requirements.
- Hires, trains, supervises, motivates, and develops quality assurance staff; manages schedules and workflow.
- Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations.
- Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
- Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
- Performs other related duties as assigned by management.
Quality Assurance Manager Skills and Specifications
Competencies
Supervisory Responsibility
Quality Assurance Manager Education and Qualifications
priorities with enthusiasm
Additional Eligibility Qualifications
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Position Type / Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8 : 30 a.m. to 5 p.m.
Travel
No travel is expected for this position.
Work Authorization / Security Clearance
Must pass Background check and drug test .
AAP / EEO Statement
Watch Systems LLC provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
