Grand Seiko Sales Professional (0794)

Sales Professional

The Sales Professional makes the client's need their primary focus. They strive to establish

client relationships, listening to clients to anticipate their needs and takes personal

responsibility for the client's requests. The Sales Professional is very knowledgeable about

Company merchandise and remains continuously up to date as new products are introduced

The Sales Professional strives to create a good impression and delivers memorable service to

clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and

hospitality.

Responsibilities

• Confidently present product to clients incorporating storytelling and technical detail while
  
  

creating a hospitable atmosphere.

• Build, maintain and develop a clientele through use of company CRM platform focusing on
  
  

relationship building.

• Develop and maintain product knowledge on the brands, collections, and pieces carried in
  
  

the showroom as well as general industry knowledge.

• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company
  
  

publications.

• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's
  
  

needs.

• Organize merchandise and displays accordingly in order to optimize sales and minimize
  
  

shrinkage.

• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the
  
  

performance of duties and responsibilities.

• Complete relevant administrative responsibilities and tasks that support the Client
  
  

Experience.

• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.
  
  

Department Retail

Location WOSG Showrooms and Boutiques

Reports to Showroom/Boutique Management

Supervisory/Management Responsibilities

N/A

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.
  
  

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including
  
  

evenings and weekends.

Knowledge And Skills Required

Education

• High School Diploma
  
  

Experience

• 1 year retail sales experience
  
  

Skills and Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent
  
  

organizational skills.

• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)