Service Technician

The Service Order Fulfillment Technician will primarily process outbound service orders and program parts for shipment. Additional tasks could include cleaning electronics parts, doing basic testing on components, and pulling / shelving components.

• Fill service orders
• Maintain order / cleanliness in Service Hardware Group stock areas
• Provide proper care and maintenance of company property, including but not limited to office, computer, and telephone equipment
• Requires some physical ability such as moderate lifting, working on ladders and in lift platforms at heights, etc.
• Other duties as required
• Solid understanding of basics of networking (not simply computer operation) is required.
• Basic understanding of electronics - including college coursework.
• NETWORKING : Previous hands-on network installation / maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.)
• Strong, demonstrable computer and networking skills required
• Customer service experience ideal
• Strong written communication skills
• Good verbal communication skills and very strong attention to detail
• A desire to solve problems and to develop and follow clear procedures
• The ability to work with numbers which includes the ability to cycle count items in inventory
• Physical ability such as moderate lifting and working on ladders
• Able to stand, walk, talk, and hear. Stoop, kneel, & crouch
• Frequently lift and or move 10 pounds, and occasionally lift and or move 50 pounds.
• Network and PC knowledge required
• Associate's degree in electronics technology or Networking is preferred

Benefits Include : Medical

Dental

Vision

Company Paid Life / ADD

Voluntary Life / ADD

Dependent Life / ADD

401k with Employer Match

Vacation

Personal Time

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)