Property Manager/Self-Storage Manager- Full-Time

Job Summary:

We are seeking a full-time energetic, and reliable person to be an on-site manager at our self-storage facility in Newnan, Georgia,. The Store/Property Manager will run the operations at the storage facility. There is an apartment onsite with 3 bedrooms / 1.5 bath that is available for lease at a very discounted rate of $200 a month once the 90-day probationary period is up. This is a full-time, hourly position. The full-time employee will work approximately 35-40 hours a week and directly report to his/her Area Manager. This position will be required to cover Saturdays from 9 AM to 2 PM until a relief manager is hired, and reliable transportation is a requirement.

The Store/Property Manager we are seeking is an energetic, outgoing self-starter who has excellent sales, marketing, and customer service skills. This person will take charge of running the facility with exceptional organizational skills and a can-do attitude. They will manage the day-to-day operations by paying close attention to detail while never losing sight of the importance of a satisfied customer. This level manager pays close attention to detail, is organized, and is able to multitask, switching focus from leasing and customer service to maintaining daily facility operations. Basic computer and smartphone skills are required. Must have a valid driver's license and be able to pass a background check.

Roles & Responsibilities:

Customer Service/Sales

• Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries.
• Responsible for the sales, marketing, occupancy, and delinquency management of the facility.
• Rent storage units by advising customers, conveying the features of the property, and assisting with the completion of their lease.
• Participate in collection calls for past-due accounts and enter notes into the computer.
• Effectively utilize the onsite storage software for all customer records and financial transactions.
• General management of the office including but not limited to opening and closing the office on time each day.
• Ability to utilize smartphone or tablet for photo reports of units and property.
• Prompt, accurate, and complete preparation of daily, weekly and monthly reports as required by management.
• Ensure that all tenants’ personal property is protected through evidence of renter’s or homeowner’s insurance or through the company-offered insurance/protection plan.
• Knowledge of company-offered tenant insurance/protection plan and comfort offering different tiers and enrolling the customer.

Property Operations

• Clean and prepare vacant storage units for rent. Must be able to bend, lift, move heavy objects.
• Cleans space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms weekly.
• Know the ins and outs of your property and manage improvements between the Property Managers, your Area Manager, and third-party vendors.
• Makes regular assessments of the condition of the property and resolves maintenance and cleaning issues.
• Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily.
• Report all necessary repairs, present/projected vacancies, accidents, and changes of tenancy to the Area Manager immediately following discovery.
• Assist in preparing units for auction, vacate as prescribed by law, and approved by management.
• Cut locks off of units using provided machinery in a safe manner following company guidelines.

Other Tasks

• Minimum (2) years in customer service/selling position
• Contribute to a positive work environment
• Perform daily walkthroughs of the facility
• Enforce the rules governing the property
• Complete and submit company forms and reports accurately and timely
• Perform end-of-period closing procedures
• Perform other reasonable duties as assigned

Physical Requirements

• Sit or stand for up to eight (8) hours per day
• Ability to traverse the entire facility for audit or tour purposes
• Ability to bend, twist and lift
• Ability to frequently lift or move up to 25 lbs. of pressure; occasionally lift or move up to 40 lbs. of pressure

Abilities and Skills:

• Strong communication, organization skills, and attention to detail
• Facilities maintenance; cleaning, repairing, problem identification & assessment
• Customer service, general office skills
• Strong organizational skills and attention to detail
• Basic computer operation required
• Smartphone and tablet capability – required to complete reports and take and submit photos
• Self-storage experience is a plus
• Ability to demonstrate effective problem solving
• Ability to adjust priorities and manage time wisely in a fast-paced environment
• Strong communication and interpersonal skills
• Can work any day of the week including weekends
• Customer service, retail sales, marketing, general office, and telephone skills are all requirements for this position.
• Strong organizational skills and attention to detail.
• Basic computer operation required.
• Proficient in MS Word, Excel, and Outlook. Ability to draft emails and attach photos.
• Self-storage software application experience is a plus, but not required.
• Understanding of an automated gate system is preferred, but not required.

Thank you for applying and we will certainly be in touch. Ps- There's qrtly bonuses that are set as well as a Uhaul commission that is paid out to the manager.

Respectfully,

Josh/ Ryan/ Karmen

Newnan Lock Storage Management

Job Type: Full-time

Pay: $14.50 - $18.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift

Application Question(s):

• Do you have reliable transportation to and from work?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Relocate:

• Newnan, GA 30265: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18