General Manager Texas Coastal Bend Railroad - Corpus Christi, TX

The General Manager – Railroads (forthwith called the GM), reports directly to the Vice President of Operations and is responsible for the coordination of efforts between all railroad departments.

The General Manager must achieve performance goals with optimum safety, economy, efficiency, and effectiveness ensuring profitability of all departments.

The GM is responsible for establishing operating budgets based on yearly projections (graduated in monthly increments to show seasonal variations) formulated in conjunction with historical data and future projections from local management and the Operations Marketing Department. Once the railroad budget is established and approved, the GM will establish methods of on-going controlled surveillance of both the quantitative and financial measurements. Quantitative measurements will be compared to goals and budgeted financial projections will be compared to actual performance by month.

The GM will have the responsibility of controlling expenses in all areas of the operation. The GM will be accountable to ensure all company policies and procedures are being followed by Team Members in his charge and all are administered fairly and equitably.

The GM will prepare and conduct performance appraisals for all managers and personnel reporting to him directly and approve all performance appraisals prepared by managers and supervisors prior to review with the personnel reporting to them, to ensure equality and effectiveness.

The GM will administer wage increases consistent with established budgets, skill level achievements, and safety and Team Member behavior toward their job responsibilities. The GM must maintain sufficient and relevant marketing knowledge to continuously monitor and support increased railroad revenue, and growth in customer base.

Selection, training, and positive motivation of a viable management team to conduct company business and guide manageable and profitable company growth is central to GM responsibility.

This GM description is general and illustrative of the type of duties required for this position. This description is not all inclusive and is not meant to be a detailed description of each and every duty performed by the incumbent but established as a guideline and basis for sound

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• To manage, direct and provide insight and follow up to all departments within the railroad.
• To establish operating budgets from forecasts provided by historical data and department manager input.
• To establish performance goals, quality standards, and monitor both quality and quantity of all facets of the railroad, ensuring profitability.
• Have sufficient experience or equivalent working knowledge and understanding of all railroad operations
• To manage and ensure a positive relationship between all of our customers including but not limited to our class one partners, Freight customers, and other interchange partners.
• Accountable for the planning, coordination, and implementation of all railroad activities, assuring optimum economy while maximizing efficiency ensuring profitability of the company.
• Accountable for asset utilization. This will entail routine evaluation of Railroad requirements, capital improvement projects to maximize efficiency. Excess assets and facilities will be offered as a revenue source.
• Accountable for the selection, training, and motivation of a viable management team to conduct all railroad business and guide its day to day management and profitable growth.
• Accountable for customer satisfaction through personal contact and management of systems providing accurate accountability of car location, car hire, demurrage, receivables, and efficient movements of each car move.
• Accountable for the development, approval, and periodic review of operating procedures for all railroad activities. This area will include all technical, operational, and support functions.
• Accountable for the development of budgets and operating plans to not only outline departmental budgets and activities, but also complement the corporate strategic plan.
• Accountable for the development and adherence to safety and environmental law compliance. This will include adherence to all company policies and procedures in the areas including long term protection from future company liabilities.
• Accountable for the preparation and administration of performance appraisals for personnel reporting directly to him. Review and approve all performance appraisals prepared and administered by subordinates.

SUPERVISORY RESPONSIBILITIES

• Directly Supervises: Trainmasters, Salaried Team Members, Office Services, Supervisors, and hourly Team Members in operations department, locomotive department, car repair department and track department.
• Indirectly Supervises or supports: Dispatching, Customer support and billing.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for all team members, operations, track maintenance, and mechanical operations on the railroad.
• Must have Qualifications on the General Code of Operating Rules (GCOR) and have passed a written test in the past 18 months.
• Must have demonstrated success in a similar leadership role.