What are the responsibilities and job description for the Account Representative position at Water Quality Association?
Are you a science enthusiast with a knack for project management and a commitment to advancing technology related to drinking water safety? We're looking for an Account Representative to join our team and oversee the certification process for innovative water treatment products. In this role, you'll manage the lifecycle of projects related to the certification of drinking water treatment units, chemicals, and system components. By collaborating with cross-functional teams and ensuring projects meet deadlines and exceed client expectations, you'll play a vital role in ensuring the highest standards of safety and quality in water treatment. If you're passionate about combining science with project management to make a meaningful impact, we'd love to hear from you!
Essential Responsibilities :
- Manage the lifecycle of projects related to the certification of drinking water treatment units, chemicals, and system components by interfacing with other aspects of the certification process (business development, technical, toxicology, product testing laboratory, audit, finance, etc.) to exceed client expectations and meet deadlines.
- Serve as the primary point of contact for all WQA related services to provide high-level customer service and satisfaction. Ability to educate and communicate details surrounding certification decisions, policies, and technical requirements to our clients, auditors, and regulators.
- Lead and implement the planning of project timelines with continuous communication with the client team to meet changing manufacturing needs.
- Complete technical reviews to evaluate clients' products to the standards and regulations as part of the certification process.
- Develop and deliver training sessions for clients regarding the Product Certification Program, industry standards, and other topics of interest.
- Serve as the point of contact for engagement throughout the Association in support of Membership, Technical Affairs, Professional Certification, and Government Affairs to best service the client within the industry.
- Other duties as assigned.
Required :
Hours Requirements :