What are the responsibilities and job description for the Night Desk Clerk Auditor position at Water Street Inn - Stillwater?
Duties
- Perform night audit procedures and reconcile daily transactions
- Verify the accuracy of guest accounts and resolve any discrepancies
- Handle guest inquiries, requests, and complaints in a professional and timely manner, as well answering incoming calls.
- Assist with check-in and check-out processes as needed
- Maintain a clean and organized front desk area
- Ensure the safety and security of guests and the property during the night shift
```Requirements```
- Previous experience in hospitality or a related field is preferred
- Bilingual skills (English/Spanish) are a plus, but no required
- Knowledge of night audit procedures and front desk operations
- Familiarity with phone systems and basic computer skills
- Excellent customer service and communication skills
- Ability to handle difficult situations with patience and professionalism
- Strong attention to detail and organizational skills
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Night shift
- On call
Work Location: In person
Salary : $18 - $20