What are the responsibilities and job description for the Front Desk Receptionist position at WATERBURY ARC?
The Waterbury Arc serves the needs of adults with intellectual disabilities in Waterbury, Bethlehem, Middlebury, Morris, Naugatuck, Plymouth, Prospect, Southbury, Thomaston, Watertown, Wolcott, and Woodbury. It strives to offer numerous opportunities by providing updated services and innovative programs, thereby encouraging each individual to reach their full potential.
SUMMARY: As a Front Desk Receptionist, you will be the first point of contact. Providing exceptional customer service and administrative support is a must. Your core skills in computer literacy, phone etiquette, and organizational abilities will ensure smooth daily operations. You will manage multi-line phone systems and maintain accurate records using Microsoft Office along with other software. Your premium skills in office management and bilingual communication will enhance client interactions.
QUALIFICATIONS: High School Diploma Required. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel and Outlook). Ability to maintain confidentiality and handle sensitive information. Strong organizational and time management skills.
HOURS: Monday through Friday 7:30am – 3:30pm
REPORTING SUPERVISOR: Human Resources Manager
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
· Front Desk Operations: Manage the front desk area, ensuring it remains organized and welcoming.
· Communication: Answer and direct phone calls, respond to emails, handle mail and packages.
· Visitor Management: Greet visitors, handle visitor sign-ins, and ensure they are directed to the appropriate personnel.
· Administrative Support: Assist with various administrative tasks such as data entry, photocopying, and filing.
· Team Collaboration: Work closely with other departments to ensure seamless operations.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18