What are the responsibilities and job description for the Patient Care Coordinator position at Waterford Children's Dentistry?
Job description
Our rapidly growing pediatric dental office is looking to add another fun, friendly personality to our team. The right candidate must enjoy working with kids. This is a full-time position, on Monday, Wednesday and Thursdays. Preferably someone with at least 1 year of dental experience. Great customer services skills and a positive team centered mindset are essential! Knowledge in Open Dental software is a plus!
Some job duties will include, but are not limited to:
Main Job Tasks, Duties and Responsibilities
- greet patients
- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- collect and receipt payments from patients at time of treatment
- arrange payment schedule with patients
- maintain a professional reception area
- send insurance claims
Experience
- knowledge of dental terminology, procedures and diagnosis
- knowledge of computer and relevant software applications
- knowledge of general administrative and clerical procedures
- working knowledge of dental insurance
Key Competencies and Skills
- communication skills
- information collection and management
- planning and organizing
- accuracy
- customer service skills
- teamwork
- initiative
- adaptability
- confidentiality
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Dental: 1 year (Required)
Ability to Relocate:
- Waterford, WI 53185: Relocate before starting work (Required)
Work Location: In person