What are the responsibilities and job description for the Front Desk Receptionist (dental experience required) position at WATERFORD DENTAL?

Job Description

Description :

At Waterford Dental, we are clinician-founded and clinician-led, dedicated to providing high-quality dental care. Our patient-centered culture drives everything we do, and our vision is to be the premier provider of dental services under one roof. We aim to be the first choice for patients, dentists, and staff by fostering growth, innovation, and a supportive environment.

Why You’ll Love Working Here

Competitive Pay & Benefits
A culture of growth with opportunities to promote from within
A clearly defined long-term career path
Opportunity to work in a beautiful high-tech office that nurtures your talent and acknowledges and rewards your hard work
Work-life balance with a commitment to leaving the office on time
Paid training onsite to set you up for success
A fun, supportive environment where your career goals are valued
Opportunity to work weekend if desired but not required

Benefits

Health Reimbursement Account (HRA)

Employee Discount

Paid Time Off (PTO)

401K with employer match

Paid Holidays

Bonus eligible

Responsibilities

As the Front Desk Receptionist , you will play a key role in ensuring our patients feel welcomed and their visits run smoothly. You will be the first point of contact for our patients, managing their schedules, assisting with inquiries, and helping to maintain a positive and organized environment.

Greet patients and visitors warmly, both in person and over the phone, addressing inquiries or directing them to the appropriate team member

Schedule appointments efficiently to maximize patient satisfaction and provider availability

Prepare daily schedules for providers and organize patient files for examination or treatment

Ensure smooth patient flow by keeping providers informed of any schedule delays

Maintain a clean and organized reception area

Support patients with insurance paperwork and billing questions

Manage office mail, including sorting and sending outgoing mail

Make patient phone calls to confirm appointments, reschedule appointments, resolve patient issues

Why Join Waterford Dental?

Our culture is built around taking care of patients in a kind and respectful manner within a fun, team-oriented work environment. At Waterford Dental :

We believe in same-day treatments when it works for both the patient and providers

Productivity and teamwork are key, with a focus on creating a positive productive day

Staff members are valued, respected, and rewarded for their dedication

If you’re ready to join a supportive team where your contributions are recognized and your career can thrive, we’d love to hear from you!

Requirements : Qualifications :

High school diploma or equivalent required

Prior dental office experience is required

Warm and professional demeanor, ability to make others feel welcome

Effective communicator, ability to be clear in all verbal and written communications

Strong organizational skills and attention to detail

A commitment to punctuality, teamwork, and cross-functional duties

Have a positive, caring attitude and be a great team player

Physical Requirements :

Ability to sit, lean, stand, bend for prolonged periods

Must be able to lift up to 15 pounds occasionally

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Front Desk Receptionist (dental experience required)

What are the responsibilities and job description for the Front Desk Receptionist (dental experience required) position at WATERFORD DENTAL?

What is the career path for a Front Desk Receptionist (dental experience required)?

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