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Marine Service Writer

Waterfront Marine
Somers, NJ Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/28/2025

Marine Service Writer / Warranty Assistant

Location: Waterfront Marine – Somers Point, NJ
Job Type: Full-Time

Job Overview

We are seeking a dedicated Service Writer to join our team. As a Service Writer, you will play a vital role in providing excellent customer service, strong background in boat diagnostics, maintenance and service writing. If you have mechanical knowledge and enjoy working in a fast-paced environment, we encourage you to apply.

Key Responsibilities

  • Assist the warranty administrator in tracking and verifying warranty work completion.
  • Coordinate with the delivery captain and new boat scheduler to ensure boats are prepped and ready for scheduled deliveries.
  • Maintain clear communication with the parts department to monitor service needs and parts availability for jobs in progress.
  • Assist in writing estimates for service customers and the sales department.
  • Process and manage repair orders as needed.
  • Provide customers with clear repair explanations and updates.
  • Work with the shop foreman and delivery captain to verify job completion and ensure boats are customer-ready.
  • Coordinate with subcontractors when necessary.

Qualifications & Skills

  • Basic technical knowledge of boat and engine systems or prior experience as a marine technician.
  • Familiarity with Lightspeed EVO software is a plus.
  • Some management experience is beneficial.
  • Proficiency in Excel for data tracking and reporting.
  • Strong organizational skills to manage schedules and warranty work.
  • Excellent communication skills for team coordination and customer interactions.

Join our awesome team at Waterfront Marine and experience:

  • Fast-paced fun: No two days are the same!
  • Great crew: Work alongside passionate boat lovers.
  • Stunning scenery: Be where the water meets the sky.

If you have a passion for the marine industry and the skills to keep service operations running smoothly, we’d love to hear from you!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Work Days:

  • Monday to Friday

Application Question(s):

  • Can you work overtime?
  • What is your desired salary (REQUIRED)?

Experience:

  • boating industry: 2 years (Required)

Work Location: In person

Salary : $25 - $30

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