Operations Manager_Mobile Mission

Job Summary:

Under the supervision of the Mission Director, Mobile, the Operations Manager takes care of the day to day operations so ministry staff can focus on teaching, counseling, preaching, etc.  This position directly supervises  all Support Staff positions (including but not limited to; Food Services Manager, Cook, Van Driver, Foreman, Chaplain's Assistant, Overnight Staff, etc.).

Job Qualifications:     

• Christian Commitment: Must exemplify and model Christian behaviors and values and possess high levels of ethics, honesty and character.   
•  Education/Experience: Bachelor's Degree Management, Social Work or related field; and two or more years related experience and/or training in ministry operations; or equivalent combination of education and experience in management level positions. 
• Must have a valid driver's license and be insurable by the WRM's insurance carrier. 
• Operations Management desired.
• Must be able to pass a Level 2 Background Clearance for the purposes of being able to gain access and enter data into the HMIS Case Management System.
• Must be willing to sign WRM's Statement of Faith     

Soft Competencies, Skills and Abilities:    

• Demonstrates the Mission Statement and Core Values of the Mission in all job functions and day to day activities.
• Supports the organizational goals of the Mission. 
• Always maintains a professional and positive attitude during day to day Mission activities.  Strives to provide a positive cultural environment for co-workers, clients and customers.
• Practices stewardship by taking ownership of one's duties and responsibilities and does not waste or destroy Mission assets and/or properties.
• Exemplifies teamwork and the ability to always work well with others.  Must have the ability to form effective working relationships with supervisors, subordinates, other staff members, and the public.
• Exemplifies motivation to perform at his/her very best every day and puts forth an effort to motivate others to be at their very best.
• Demonstrates good communication and interpersonal skills and is able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  
• Exemplifies safety mindfulness during all Mission related activities by always utilizing and/or wearing any and all required safety equipment, always looking for ways to improve organizational safety, and ways to avoid accidents and/or injuries.
• Demonstrates the ability to manage conflict in a constructive manner.  Has the ability to deal with problems involving several concrete variables in standardized situations
• Ability to read and comprehend general instructions, short correspondence, and memos.  Has the ability to write general correspondence. 
• Demonstrates commitment to co-workers, customers, clients and the Mission by maintaining regular job attendance and punctuality.   
• Always exemplifies a neat, clean and professional appearance and hygiene.
• Demonstrates the ability to maintain strict confidentiality of Mission business affairs and operations.
• Demonstrates basic knowledge of computer operations and software.   

Essential Job Duties and Responsibilities:    

• This position serves as the Manager on Duty when the Director of Mission is off campus or unavailable.   
• Coordinates appointments for clients and transportation to and from the scheduled appointments.   
• Takes inventories; develops, places, and receives orders for supplies; collects data; makes detailed reports, keeps manual counts, etc.  
• Creates & manages; weekly cooking, cleaning, laundry, housekeeping schedules, special events and functions.   
• Assists Chaplains in addressing client needs, problems, etc. when needed.   
• Oversees day to day operations of facilities and client activities; manages interruptions on behalf of staff.    
• Charged with responsibility for overall day-to-day facility maintenance needs and operations with authority to facilitate decisions and when required, to act on behalf of the Program Manager versus a Support Staff
• Directly supervise the following Mission positions: Mission Support Staff, Food Services Managers, Volunteers (internal and external)
• This position will obtain and maintain Safe Serve certification.    
  
• Some travel may be necessary for training & temporary duty.        
• Other duties as assigned by immediate supervisor or other Mission management.  

Computer Skills:  

The computer skills described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.     

• Intermediate computers skills are required for this position, which include aptitude in the use of the Internet, e-mail, spreadsheets, and maintaining data bases through means of accurately and proficiently entering data.    
• Must be knowledgeable in the use of Microsoft Office Suite & case management software; basic computer and typing skills a must.         

Physical Demands:   

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.        
• While performing the duties of this Job, the employee is regularly required to use hands to manipulate; talk and listen.  The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision and distance vision.  Employee may be required to lift up to or over 50 pounds on occassion.

 Work Environment:    

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.       
•  While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat.  The employee is occasionally exposed to risk of electrical shock.  The noise level in the work environment is usually moderate.