What are the responsibilities and job description for the Routing Clerk_Full-Time position at Waterfront Rescue Mission?
Waterfront Rescue Mission is looking for a Full-Time Routing Clerk to offer excellent customer service to our donors.
Job Summary:
Communicates with donors to set up date for their donations and inform drivers regarding pickups. Performs all reasonably related duties as assigned.
Job Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Christian Values Commitment: Must respect and uphold the mission and values of the ministry and possess high level of ethics, honesty and character.
Education and Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must have a valid state driver’s license and be insurable by the WRM insurance carrier.
Duties:
- Communicates with donors (phone, online or in person)
- Communicates with driver regarding status of pick-ups.
- Schedules pick-ups according to donor needs.
- Maintains daily the pick-up schedules
- Files other pick up and driver related forms
- Advises management of problem situations
- Provides excellent customer service while assisting customers.
