What are the responsibilities and job description for the 2025 Summer Ballpark Operations & Hospitality Internship position at Waterloo Bucks Baseball?
The Waterloo Bucks are looking for qualified individuals to assist with the everyday operations of the organization at Riverfront Stadium. The individual should expect to work ALL Bucks home games, various ticket office shifts, and some extra events hosted at Riverfront Stadium. Those areas would include Food and Beverage, Ticketing, Promotions, Marketing, Hospitality, Game Day Operations, and Stadium Operations. It is our goal to provide each intern the opportunity to learn about each area of an organization that will be useful in competing for jobs in the sports industry. We also work with individuals that need college credit, if necessary.
Responsibilities include, but not limited to:
• Assist or help the Front Office to ensure that all aspects of stadium operations are completed in a timely manner
• Collaborate with Direct Supervisor in management and staffing of game day employees
• Support the Hospitality Manager in ordering and receiving inventory
• Aid to ensure all daily food preparations are executed
• Work with the Operations Manager in preparing the ballpark for each game/event
• Work with the sales department in ticket sales, and group sales
• Help implement sponsorship contracts while executing game day activities
• Assist in coordinating on-field promotions and pre-game activities
• Brainstorm new and fun on-field promotions
• Deliver marketing materials in the Cedar Valley
• Develop positive relationships with fans, clients, and community members to help promote the Bucks
• On non-game days, interns will play an integral role in the overall operation of the Bucks organization. Tasks and responsibilities could include marketing events, player appearances, hospitality management, ballpark/stadium operations, Ticket office non-gameday rotation, etc.
Skills and characteristics that we are looking for:
• Willingness to work long hours, weekends, holidays, etc. and be on your feet for an extended time
• Must have the ability to work both independently and as part of a team
• Open to learning new things and have the flexibility to work in multiple departments
• Positive attitude, great communication skills and the ability to problem solve
• Must be able to lift up to 50lbs
• Organized and detail oriented
• On time and ready to work each day with a hardworking and positive attitude
• Able to follow instructions and procedures put in place
• Professional attitude when representing the Waterloo Bucks in the community
• Proper and professional communication with fans, sponsors, team, staff, etc.
• Excellent verbal and hand-written communication skills
• Outgoing and excited to work in the sports career field
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.