Director of Operations and Culture

Waterloo School, located in the heart of Austin, Texas on South Congress Avenue, is an innovative teacher-led, project-based high school leading the development of real-world preparation in a college-preparatory mission. Our team is committed to innovation, collaboration, design-thinking and human flourishing for our students and our team.

We offer competitive compensation and benefits, an innovative work environment, and the opportunity to join an organization at the forefront of human-centered education.

The Director of Operations & Culture is a pivotal leadership role focused on enhancing the execution of our school’s mission through operational excellence and fostering a vibrant, student-centered culture. This role encompasses managing resources, communication, risk and safety coordination, and overseeing special projects—all while prioritizing the holistic growth of our students as individuals maturing in capacity, vision, and responsibility.

At Waterloo, a teacher-led high school with fewer than one hundred students, we believe in embedding our mission into daily operations. While teachers hold significant ownership of the mission, the Director of Operations & Culture will bring the expertise, mindset, and leadership needed to streamline and elevate these efforts.

Though operational in nature, this role is deeply rooted in enriching the student experience—not by treating students as consumers, but by supporting their development as future-ready, thoughtful individuals.

Key Responsibilities

• Learning Environment Management :

Maintain and enhance the physical and digital learning environments, including facilities upkeep (e.g., HVAC, repairs), equipment and supply management, and network infrastructure.

Oversee logistics and systems for weekly operations and special events, such as showcases, assemblies, conference days, field excursions, fundraising events, and commencement ceremonies.

Manage technology workflows and information systems, including Notion, Headrush LMS, Flint AI, Slack, Google Education, and Apple ecosystem hardware / software. Ensure optimal performance of Wi-Fi networks and other tech infrastructure.

Lead the operations of the student design lab, ensuring proper utilization of project supplies and equipment such as woodworking tools, 3D printers, laser cutters, craft materials, and robotics kits.

Develop and maintain workplace and child safety protocols, manage situational drills, and implement safety procedures for all school activities and events.

Ideal Candidate Profile

This position is ideal for a  self-motivated, innovative problem-solver  with a passion for logistics and creative solutions. You thrive on tackling operational challenges, equipping others to work safely and effectively, and contributing to the personal and educational growth of students. While experience in an academic setting is not required, demonstrated expertise in logistics, technology management, and project coordination is essential.

Skills and Attributes :

Reporting Structure :

This role reports directly to the Director of the school but interacts with and supports the entire faculty, staff, and student body. Flexibility, adaptability, and an ability to thrive in dynamic situations are key.

Why Join Waterloo?

At Waterloo, you’ll be part of an innovative, mission-driven environment where operations and culture go hand-in-hand. This is an opportunity to make a meaningful impact on the lives of young people, collaborate with a dedicated team of educators, and grow as a leader in a unique and inspiring community.

If this sounds like you, we’d love to hear from you!