What are the responsibilities and job description for the Bank Teller / Universal Banker position at Waterman Bank?
The principal function of this position is to assist customers of the bank with all functions relating to retail banking. This includes deposits and withdrawals to all deposit accounts, opening new accounts for customers, maintaining customer information files, performing customer service functions, selling official checks, account reconciliations, performing maintenance on all deposit accounts, making journal entries, and making sure the bank is compliant with all retail banking rules and regulations, and other miscellaneous projects as assigned.
Responsibilities:
- Assist customers with various types of transactions
- Customer service
- Open new accounts including DDA, MMA and CD’s
- OFAC verification
- Perform opening procedures including processing night deposits
- Selling official checks and maintaining the proper logs and balancing all official check accounts
- Process County Tax payments
- Order, count, and strap currency as well as wrap and/or bag coin
- Balance cash management reports and correspondent bank statements
- Balance and check daily maintenance journals
- Continuous compliance training
Qualifications:
- Previous customer service experience
- An aptitude for prioritization and multi-tasking
- A drive to learn and apply new concepts, system and products quickly
- Flexibility to fill in other roles as needed
- Work with business lines to ensure timely and accurate processing of wire transfers, merchant capture, ach products and online banking.
- High school diploma and or equivalent
- Basic customer service skills
- Basic knowledge of banking and/or accounting
- Basic computer knowledge
- General business/accounting education and or equivalent working experience
The priority to this position is excellent customer service. At this time it has no set sales goals that need to be achieved.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Chicago, IL 60622: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $16