Barista

Water’s Edge Coffee Barista – South Haven

Job Description
Part-time hourly, ranging from 5-25 hours per week based on proficiency, availability
and need. In-person responsibilities and on-call availability

1. PRIMARY RESPONSIBILITIES
1. Customer Service and Community Engagement

• Create “wow” moments that leave a positive and lasting impact on our

customers.

• Greet customers warmly and engage them with genuine care and enthusiasm.
• Assist customers with their orders, provide product suggestions, and support

special orders or requests.

• Build trustful relationships with customers to encourage return visits.
• Respond to customer questions effectively and efficiently, maintaining a helpful

and approachable attitude.

2. Beverage and Food Preparation

• Prepare and serve coffee, tea, and other specialty drinks following established

recipes and quality standards.

• Ensure quality service and products for customers by adhering to safety and

sanitation procedures.

• Operate and maintain espresso machines, grinders, and other coffee shop

equipment.

• Warm and serve pre-prepared food items as needed.

3. Operational and Merchandising Duties

• Stock products and maintain product displays according to merchandising

standards.

• Maintain a clean and organized work environment, including countertops,

equipment, and seating areas.

• Monitor inventory and restock supplies as needed to ensure seamless

operations.

• Follow all health, safety, and sanitation guidelines.

4. Team Collaboration and Store Support

• Work collaboratively with other team members and volunteers to ensure smooth

daily operations.

• Assist in training new baristas and volunteers as needed.
• Support Water’s Edge Coffee’s mission by contributing ideas to enhance

customer experience and meet ministry goals.

5. Sales and Cash Handling

• Operate the point-of-sale (POS) system accurately and efficiently.
• Process cash, credit card, and mobile payments, ensuring correct change and

receipts.

• Follow proper cash handling procedures and complete end-of-shift reconciliation.

2. QUALIFICATIONS
CHARACTER

• Possesses a heart for ministry
• Demonstrate a willingness to share your faith, reflecting the values and mission

of Water’s Edge Coffee

• Responsible, reliable, and consistent
• Positive attitude and pleasant demeanor
• Trustworthy and able to maintain confidentiality

CHEMISTRY

• Team player who works collaboratively
• Willing to pitch in and support colleagues when needed
• Pursues unity and conflict resolution in a biblical and respectful manner

COMPETENCE

• Enjoy interacting with customers one-on-one and building meaningful

connections.

• Highly organized with strong attention to detail.
• Excellent listening and communication skills.
• Maintain good eye contact and display positive body language while engaging

with customers.

• Ability to work efficiently in a fast-paced environment.
• Willingness to learn and adapt to the ministry’s goals and customer service

standards.

• Proficient in necessary computer programs and digital platforms

PHYSICAL REQUIREMENTS

• Ability to stand for long periods.
• Ability to lift, carry, push, pull, bend, and twist while handling products (up to 25

lbs.).

• Capability to operate coffee shop equipment safely and effectively.

3. REQUIREMENTS
EXPERIENCE: Coffee shop experience preferred
EDUCATION: High school enrollment or diploma preferred
SKILLS: Barista skills preferred; tech competence preferred
BODY LIFE: Must be involved in LifeBridge with regular Sunday worship
attendance

4. RELATIONSHIPS

• Hired by and Reports to: Water’s Edge Coffee Manager
• Primary Work Relationships: Team Members & Customers