What are the responsibilities and job description for the Small Engine Repair Specialist- Independence MO position at Waters Hardware?
Job Description
Job Description
Benefits :
varies by location
Locally owned and operated
Career Advancement Opportunities
Employee discounts
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
You might be a great fit if
You enjoy serving others as we would like to be served.
Making the best even better.
You enjoy making a difference in your community.
You enjoy helping others.
You enjoy working in teams.
You enjoy decorating and design.
You enjoy being creative.
Job Summary :
The primary role of the Stihl Power Equipment Specialist is to process all work orders for customer repairs, as well as servicing / repairing their equipment. The range of equipment includes small engine power equipment, primarily 2-cycle handheld units. Applicants must be able to demonstrate the ability and knowledge required for this position, including having a minimum of three years of related professional experience. The candidate shall also possess good customer communication skills. Stihl certification is preferred but will train as necessary.
Responsibilities :
Must have knowledge of 2-cycle small engines.
Basic computer skills to access information online.
Provide high-quality repair services on all work orders.
Ensure the safe use of equipment & tools.
Responsible for completing all warranty paperwork in a timely manner.
Responsible for communicating special order parts for all work orders.
Responsible for completing service work in a timely manner.
Provide a safe environment by keeping work areas clean & organized.
Possess strong communication skills as customer interaction may be frequent.
May be required to cross-train and perform other duties.
Ability to participate in the equipment sales process is highly desired .
Qualifications :
Excellent communication skills, high attention to detail, and ability to multitask
Ability to stand for an extended period of time
Able to walk, reach, climb ladders, and bend to perform job duties
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