What are the responsibilities and job description for the Service Technician - Lease & Rental position at Waters Truck and Tractor - Tupelo?
WATERS has been a family-owned business for over 80 years (currently in its 4th generation), opening our doors in 1938. We are a dealer for International Trucks and IC School Buses (Diamond Edge Certified), Collins Buses, Maintainer Service Trucks/Bodies, Jerr-Dan Wreckers/Carriers, Idealease Truck Rental/Leasing, several different Trailer Lines, HuntVe UTVs, Ranch King Hunting Blinds, and all the parts and services that go with them. We also have several contracts for plant and facilities maintenance. WATERS has 7 locations around Mississippi and as we continue to go, we're looking to add dedicated team members to become a part of our family!
Repairs and maintains diesel engine industrial trucks according to dealership and factory specifications.
Benefits
- Paid Holidays and Vacation
- Weekly Pay
- 401K Program Company Contribution
- Health Insurance
- Dental and Vision Insurance (paid by WATERS)
- Telehealth Access (paid by WATERS)
- Life Insurance and Voluntary Life Insurance option
- Short and Long Term Disability
- Uniform Allowance
- Jury Duty Pay
- Growth Opportunities
- Family Owned and Operated
RESPONSIBILITIES
- Being aligned with our culture is VITAL. Candidate must embody and promote the WATERS Family Values. A summary of our values are below:
- Customers - Customers First. Dedicated to the highest level of customers satisfaction.
- Integrity - Do the Right Thing. Maintain integrity in all we do.
- Employees - Take care of our employees.
- Team - One Team, One Family.
- B.O.B. Excellence - Be the Best of the Best.
- Empowerment - Empower our employees.
- Accessibility - Be hands on and accessible to our customers and employees.
- Safety - Prioritize safety.
- Performs work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses cause of any malfunction and performs repair.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor/ dispatcher immediately if additional work is needed, or if repairs cannot be completed within the promised time
- Documents all work performed and recommended on the repair order
- Road tests vehicles when required.
- Participates in manufacturer-sponsored training programs, schools, and events.
QUALIFICATIONS
- Associate’s degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.