What are the responsibilities and job description for the Owner's Assistant position at Waterscape Pool Service?
Assistant to the Owner
Hours:
Monday–Friday, 9:00 AM – 5:30 PM (30-minute lunch)
Compensation:
Competitive (Based on Experience) Year-End Bonus (at Owner’s Discretion)
Benefits:
Paid Holidays & Overtime Opportunities
Reports to:
Owner
About the Role:
This is a key role within Waterscape Pool Service, requiring a high level of trust, discretion, and professionalism. The Assistant to the Owner will be responsible for managing critical aspects of the business, ensuring smooth day-to-day operations, and serving as a reliable point of contact for employees and customers alike. This position is ideal for someone who is highly organized, dependable, and capable of handling sensitive information with integrity.This is also a fast-paced and demanding role. With business ramping up quickly, the person in this position must be prepared to handle a high volume of work efficiently while maintaining attention to detail. If you thrive under pressure and enjoy taking on challenges, this is the job for you.We are looking to hire for this position no later than March 1, 2025.
Responsibilities:
- Manage scheduling, routing, payroll, and overall business organization.
- Oversee HR tasks, including employee records and onboarding.
- Handle customer service inquiries and ensure satisfaction.
- Perform water testing for clients in-store.
- Monitor and reorder chemicals and parts to maintain stock.
- Handle ordering and receiving of pool equipment, parts, and subparts.
- Work alongside the service manager to ensure smooth project progress.
- Assist the Owner with various administrative and operational tasks.
- Communicate and coordinate with technicians, the service manager, and other team members.
- Maintain confidentiality and handle sensitive business matters with discretion.
- Occasional overtime may be required.
Preferred Skills & Experience:
- Highly organized with strong communication skills.
- Ability to collaborate and work independently in a fast-paced environment.
- Professional demeanor with a customer-focused mindset.
- Experience in the pool industry preferred but not required.
- Customer service experience is a plus.
- Strong sense of responsibility and integrity.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $20