Support

Description

This job includes three positions, host, busser, and runner. Working at a support staff member, you will be scheduled according to what the restaurant needs at that time. 

Runner

Duties/Responsibilities:

• Works with Expo and Kitchen staff to ensure customers receive correct orders
• Delivers food, beverages, condiments, and other requested items to customers
• Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen
• Collects used plates when delivering meals and ensures customer has proper silverware, napkins and any other requests for their meals
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
• Performs other related duties as assigned

Greeter

Duties/Responsibilities:

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress's name.
• Greet customers upon their departure.
• Coordinate with wait staff about available seating options.

Busser

Duties/Responsibilities:

• Assuring compliance with all sanitation & other safety guidelines
• Monitoring the open dining sections of the restaurant for empty and cleaned tables
• Knowledge of all table numbers and seat positions
• Pre-bussing, clearing, wiping tabletops, chairs & booths, and setting tables according to company policy

Qualifications

Runner

Required Skills/Abilities:

• Excellent interpersonal and customer service skills
• Experience as a Food Expeditor or similar entry-level role in a restaurant
• Understanding of hygiene and food safety rules
• Availability to work various shifts, including weekends
• Multi-tasking abilities

Host

Required Skills/Abilities:

• excellent customer service skills.
• positive attitude.
• telephone etiquette.
• organizational skills.
• people skills.
• teamwork.
• time management.

Busser

Required Skills/Abilities:

• Ability to work in a fast-paced, family friendly & professional environment
• Ability to lift 50lbs
• Ability to communicate clearly and professionally with other kitchen & hospitality team members

Education and Experience:

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
• Previous experience preferred
• Must successfully complete restaurants training course
• Must have current/valid Food Handlers permit from Tulsa Health Department