What are the responsibilities and job description for the Event Staff - Waterside District position at Waterside District?
Norfolk’s premier dining and entertainment district is a central place where you can hang out, dine and relax with your whole family. Waterside District features the best of national, regional and local restaurants and offers live music, festivals and more. Located in the heart of the central business district and adjacent to the City of Norfolk’s world-class waterfront and festival site, Waterside District is a central gathering place for local residents and visitors.
Event Staff Responsibilities include, but are not limited to:
- Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
- Perform pre- and post-shift side work; set-up, condiments, etc.
- Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
- Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
- Properly store all reusable goods.
- Perform other duties as assigned which may include assisting with set up and breakdown of function space, and plating of meals.
Event Staff Qualifications
- Basic reading and writing.
- Food service experience with general knowledge of banquet operations.
- Must speak fluent English.
The Event Staff position requires the ability to perform the following:
- Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
- Moving about the function areas.
- Moving about the outlet(s)
- Handling objects, products
- Bending, stooping, kneeling
- Withstand potential climate temperature changes in assigned work area.
- Communication skills are utilized a significant amount of time when interacting with guest, cooks, wait staff, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
