What are the responsibilities and job description for the Patient Services Scheduler, Full-Time position at Watertown Regional Medical Center?
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Northeastern Nevada Regional Hospital is a 75-bed facility located in Elko, Nevada. We offer a wide range of healthcare services, including emergency medicine, heart care, maternity care, sleep medicine, surgical services, and more. We are recognized by the American College of Cardiology as an accredited Chest Pain Center. We believe that health care should be effective, safer, and more available to all people. We are committed to providing our patients with the highest quality, family-friendly care available.
Where We Are:
Elko is the largest city of Elko County, Nevada. Located near the Lamoille Canyon and the Ruby Mountains, Elko is called the Swiss Alps of Nevada. Here you'll find year-round access to recreation and more than 20 alpine lakes. The city's economy is heavy with gold mining, ranching, tourism, and casinos. The entertainment capital of the world, Las Vegas, Nevada is located approx. six hours away. With us is where you want to be.
Why Choose Us:
* Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
* Competitive Paid Time Off / Extended Illness Bank package for full-time employees
* Employee Assistance Program - mental, physical, and financial wellness assistance
* Tuition Reimbursement/Assistance for qualified applicants
* Professional Development and Growth Opportunities
* And much more...
Position Summary: The Scheduler position is in Central Scheduling but works very closely with all other areas in PFS. Schedulers are responsible for verifying all orders are complete prior to scheduling the patient, scheduling the procedure, obtaining patient demographics and insurance information, verifying benefits and eligibility, verifying authorization status and or obtaining authorization and pre-registration.
Shifts vary by area and are scheduled based on the needs of the department: Monday - Friday, five days per week: 5:30AM-2:00PM, 8:00AM-4:30PM, 8:30-5:00PM
This is a fast-paced department that requires excellent customer service and communication skills along with multitasking. Average 1800 incoming faxes per month, and 1500 calls per month. The PFS department averages 3,725 registrations per month.
Primary responsibilities include but are not limited to:
* Scheduling tests and procedures
* Entering orders into the hospital information system
* Pre-registering patients and preparing packets for the next day
* Obtaining physician's orders and needed referrals on all scheduled procedures prior to date of service
Minimum Qualifications:
Prior experience with: Appointment Scheduling, Admitting/Registration Functions, Insurance Verification, Up Front Cash Collections. Requires an individual who can stay calm and focused while working in a fast-paced environment.
PFS is responsible for the first and last impressions of NNRH on our patients. We take pride in creating a positive patient experience by scheduling patients timely and providing accurate information so that they can be registered quickly and accurately.
EEOC Statement:
Northeastern Nevada Regional Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.
