What are the responsibilities and job description for the Marketer/Admissions Coordinator position at Waterview Heights?
The Grand Rehabilitation and Nursing at Waterview Heights is currently seeking an Admissions Coordinator
Job Title: Marketer/Admissions Coordinator
Position Type: Full-Time
Pay Range: $65,000.00 - $75,000.00 per year depending on experience
About Us
The Grand Healthcare is dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. With a focus on personalized treatment, comfort, and support, we strive to enhance the lives of our residents and patients. Our skilled team of healthcare professionals is committed to delivering exceptional care in a safe, welcoming environment. Whether for short-term rehabilitation or long-term care, we ensure every individual receives the attention and resources they need to achieve their highest level of independence and well-being.
We are seeking a Full-Time Marketer/Admissions Coordinator to join our team!
Position Overview
Are you passionate about relationship-building and making a positive impact in the healthcare community? The Marketer/Admissions Coordinator will play a vital role in fostering partnerships with local hospitals and healthcare providers. Your role will directly impact guest, referrer, and payor satisfaction, market penetration, public image, profitability, and census goals. You will work directly with these facilities to ensure smooth patient transitions to our facility, while representing The Grand Rehabilitation & Nursing as a trusted care provider. If you're driven, energetic, and thrive in a dynamic, face-to-face role, this position is for you!
Key Responsibilities
Admissions & Client Coordination
- Assess inquiries and respond to referrers within one hour when possible, ensuring timely and effective communication.
- Evaluate PRI's (Patient Review Instrument) and collaborate with the interdisciplinary team to coordinate all aspects of the admission process.
- Meet with families and guests on the day of admission, ensuring appropriate room preparation and introducing them to the nursing staff.
- Work with the administrator and staff to ensure consistent and efficient admission, discharge, and transfer meetings.
Relationship Building & Outreach
- Cultivate and maintain strong relationships with local hospitals, physicians, and healthcare providers.
- Educate referral sources about the services offered by The Grand Healthcare System, highlighting our commitment to excellence in patient care.
- Represent our facility at community events, health fairs, and other networking opportunities to increase visibility and generate referrals.
Patient Admissions & Coordination
- Coordinate patient admissions, ensuring a smooth and seamless transition from hospital to our facility.
- Review medical records and patient histories to make informed decisions about patient care.
- Collaborate with the interdisciplinary team to ensure a comprehensive approach to patient care, addressing all needs.
Business Development & Marketing
- Drive marketing initiatives and outreach efforts to expand our referral network.
- Work with internal teams to enhance service offerings and improve patient outcomes.
- Promote the facility’s services through presentations and by networking with referral sources.
Additional Responsibilities
- Cover the Admissions Coordinator position as needed.
- Travel to local healthcare facilities is required – this is not a desk job!
Marketing & Public Relations
- Actively participate in the marketing program to enhance the facility's public image and increase referral opportunities.
- Ensure guest-oriented admission processes to maximize satisfaction and promote positive word-of-mouth.
- Maintain the confidentiality of all resident information in accordance with HIPAA and corporate guidelines.
Qualifications & Requirements
- Knowledge of PCC, FCC Portal, and Census Pro.
- Proven ability to make independent decisions and manage priorities effectively.
- Strong leadership and supervisory skills with the ability to guide a team.
- Proficient in MS Office (Excel, Word, Outlook)
- Long-Term Care Experience preferred.
- Excellent communication and interpersonal skills, with a compassionate and professional demeanor.
What We Offer
- Competitive Salary: Base salary with rewarding bonus opportunities.
- Comprehensive Benefits: Health insurance, 401(k), paid time off, and more.
- Professional Growth: Opportunities for career advancement and continued development.
- Innovative Training Programs: Ongoing training to enhance your skills and industry knowledge.
- Supportive Team: Work alongside a dedicated team that values collaboration and providing excellent care.
How to Apply
If you're ready to take on a meaningful role and make a lasting impact on patients' lives while advancing your career, we want to hear from you! Submit your application today, and a personal recruiter will reach out to you.
Join The Grand Healthcare System and become an essential part of a compassionate team that makes a difference every day!
We are an Equal Opportunity Employer – M/F/D/V.
Follow Us: See what we’ve been up to on Instagram: www.instagram.com/TheGrandHealthcare
Apply for Marketer/Admissions Coordinator
Salary : $65,000 - $75,000
