What are the responsibilities and job description for the Starbucks Store Leader position at WaTiki Resort?
Essential Duties and Responsibilities include the following:
- Contribute toward profitability store through seeking opportunities to enhance sales.
- Manage effectually inventory, cost of goods control as well as labor costs.
- Maintain daily, weekly as well as period financial reports.
- Ensure entire cash handling and register function performed accurately and consistently.
- Ensure apt types as well as amounts of supplies, materials and merchandise are suitably ordered and stocked.
- Convey new product information and details to partners.
- Maintain store operations, financial contribution and partner development final accountability.
- Train and prepare partners to demonstrate entire Starbucks client service standards, star skills and operating standards.
- Expect as well as encourage complete participation of partners to develop store goals plus develop plans.
- Identify daily plus weekly staffing requirements along with recruits.
- Conduct interviews and ensure to make hiring as well as termination decisions.
- Prepare schedules along with apportions partner work hours as well as schedule partners time off.
- Resolve all partner complaints as well as concerns.
- Provide continuing performance feedback and conduct formal performance along with salary reviews plus counsel partners.
- Provide Starbucks Service Experience constantly for each customer.
Requirements:
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to manage store operations independently
- Ability to manage effectively in a fast-paced environment & manage multiple situations simultaneously
- Ability to manage resources to ensure that established service levels are always achieved
- Knowledge of Guest service techniques
- Knowledge of supervisory practices and procedures
- Organization and planning skills
- Strong problem-solving skills
- Team-building skills
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information
