What are the responsibilities and job description for the Inside Sales Team Member position at Watsco, Inc.?
Customer Service Expert:
We are seeking a highly skilled Customer Service Expert to join our team at Carrier Enterprise. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers in the Northeastern New Jersey market.
About Our Products:
We distribute a wide range of HVAC and Refrigeration equipment, as well as aftermarket parts and supplies from top brands such as Carrier, Bryant, Payne, and GREE.
Key Responsibilities:
- Handle incoming customer requests for orders and product information.
- Work with customers, sales, and internal/external suppliers to resolve issues as they arise.
- Work with Warranty Team to support customer claims and questions as needed.
- Provide technical post-sale support to the sales organization.
