What are the responsibilities and job description for the Sales Representative position at Watsco, Inc.?

About Us

Baker Distributing Company is one of the largest distributors of HVAC, refrigeration and food service equipment in the U.S. We have been in business for nearly 75 years; we are visionaries! We are innovating the distribution industry every single day as we transform our company into a world-class supply chain. Our 1,400 employees and 200 locations serve 50,000 active customers. Our corporate headquarters is in Jacksonville, Fl. and we are a subsidiary of Watsco (NYSE : WSO).

At Baker, we are utilizing emerging technologies and innovations to diversify our portfolio and our service offerings to deliver a best-in-class customer experience.

People are the core of our businessthose who work for us (our employees), those who work with us (our suppliers and vendors) and those we work for (our customers). While some of our employees are the most experienced in the industry, we are always seeking new talent with fresh ideas. If you have a keen sense of respectfor yourself and others; an unfaltering devotion to integrity; the drive to provide consistency; the tenacity to strive for excellence; and embody the spirit of teamwork, we would love to talk with you.

Job Description

Job Summary

The Sales Representative is responsible for managing HVAC residential and contractor sales, including support products, for one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies. The ultimate goal of this role is to develop client relationships to be able to sell, acquire and maintain a strong customer base supporting a Sales Center in a designated territory.

Essential Duties / Accountabilities

Duties and responsibilities will include but are not limited to :
Represent Baker Distributing Company as a leader in the industry.
Secure maximum market share and sales dollars consistent with established sales policies and programs.
Solicit new accounts and dealers and develop market strategies.
Maintain direct personal contact with all assigned accounts and foster relations with new ones.
Take a proactive approach to sales development and problem solving.
Resolve customer relations problems and issues with clients within a timely manner.
Serve as a host at dealer meetings, conferences, conventions, incentive trips and all other similar functions.
Participate as requested in home product shows, utility sponsored events, industry associations, etc. Attend, when necessary, training classes to acquire the skills to meet our customers' needs and expectations and to keep abreast with technical developments and changes in product lines.
Perform other duties as assigned.

And here is what you will need to be successful :

Qualifications

High School Diploma or General Education Degree (GED) Required.

Bachelor's degree in business or related field preferred.

Must possess a clean driving record with no restrictions, suspensions or DUI convictions in the past 3 years.

Minimum 2-4 years sales experience within the HVAC industry, preferably with experience in the operations of a wholesale HVAC equipment supply house.

Proven work history in the sales and marketing arenas with proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level.

2-4 years of experience in residential and commercial contractor relationships.

Proven success in sales, marketing, operations and leadership roles.

Proven success in establishing and meeting sales goals.

Proficient in Microsoft Office products.

Must possess and maintain a current, valid Driver's License.

Must be able to utilize heavy machinery.

Skills

Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.

Excellent customer service mindset with the ability to develop long term relationships

Excellent written and verbal communication skills

Excellent analytical aptitude with a proven ability to analyze / interpret data

Strong and creative problem-solving skills

Ability to work independently and in a team environment

Strong estimating and negotiation skills

Proactively seeks continuous process and service improvements

Ability to give quality presentations

Ability to work independently but meet assigned goals and objectives in designated time frames.

Must possess the attitude of wanting to learn, teach and lead.

Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.

Licensing and Certifications

Valid driver license.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to frequently lift up to 50 pounds.

The employee frequently is required to stand sit or walk, climb, kneel, crouch, or crawl.

Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee may use equipment such as forklifts, pallet jacks and other warehouse equipment.

Supervisory

This role has no direct reports.

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