Demo

Sales Center Manager

Watsco
Arden, NC Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

Here is what you will be doing as part of the team :

Objective

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.

About Us

Looking for a cool job? Join the HVAC industry leader!

Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE : WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC / R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.

As a member of the Gemaire team you will enjoy :

  • Exciting opportunities with a company that is growing
  • Great work hours! Standard business hours are Monday-Friday with occasional Saturdays
  • Competitive pay
  • Paid time off
  • Tuition assistance
  • Medical, dental, and vision insurance
  • Life insurance coverage
  • 401(k) Plan
  • Employee Stock Purchase Plan
  • Short Term / Long Term Disability
  • Health Savings Account with employer contribution
  • Employee Referral Program
  • Employee Purchase Program

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Job Requirements

Duties and Responsibilities :

  • Monitor inventory stock levels and merchandising of showroom.
  • Manage inventory to ensure minimal loss throughout the year.
  • Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
  • Manage workforce including Warehouse, Shipping / Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
  • Promote safety awareness ensuring associates are employing safe practices at all times.
  • Effectively manage the branch P L.
  • Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
  • Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.
  • Conduct him / herself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors and employees.
  • Coordinate sales center training and company / center events.
  • Perform other duties as assigned.
  • In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

    Required Qualifications

  • 2-4 years of operational experience with retail or wholesale industry.
  • Proven leadership, coaching / mentoring and team oriented mindset along with effective delegation of duties.
  • Demonstrated ability to grow sales in a retail environment.
  • Experience analyzing and using customer, market or competitor data to make informed decisions.
  • Ability to build and maintain positive relationships with customers, vendors and employees.
  • Experience leading a team of employees towards achieving company goals.
  • Computer literacy with proficiency with MS office applications.
  • Capable of working in a fast paced environment with ability to multi-task on different levels.
  • Preferred Qualifications

  • Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
  • Experience working with contractors.
  • Prior leadership roles with P L responsibility.
  • Proven success in sales, operations, purchasing, and warehouse / inventory management.
  • Mechanical or technical background.
  • Education Requirements : Min / Preferred Education Level

    Minimum High School or GED

    Preferred 4 Year / Bachelors Degree

    Work Schedule Mon-Fri, with occasional Saturday during season. Requires morning,afternoon and early evening availability. Must be available to work

    weekends for annual companywide physical inventory.

    Physical Demands

    Demand Frequency

    Sedentary - Lifting 0-10 pounds Frequent

    Light Lifting - 10-20 pounds Frequent

    Moderate Lifting - 20 to 50 pounds Frequent

    Heavy Lifting - 50 to 100 pounds Occasional

    Pulling / Pushing, Carrying Frequent

    Reaching or working above shoulder Occasional

    Walking Frequent

    Standing Frequent

    Sitting Occasional

    Stooping Occasional

    Kneeling Occasional

    Repeated Bending Occasional

    Climbing Occasional

    Desk Work / Computer use / Telephone use Constant

    Operating a motor vehicle Occasional

    Operating a commercial vehicle Never

    Operating warehouse equipment, forklift, baseloid lift etc Occasional

    Other - Talk, Drive, visit customers etc. Occasional

    EEO Statement :

    Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplacewhere we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis

    of merit, qualifications and competence.

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