Demo

Sales Trainer

Watsco
Charlotte, NC Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Job Description

Job Title : Sales Trainer

Location : Charlotte, NC (Remote)

Department : HR / Training and Development / Training

Reports to : Training Manager

Job Type : Full-Time

Job Summary

The Sales Trainer is responsible for leading and delivering effective sales training curriculum and providing individual coaching to sales personnel, as well as offering sales training support to sales management and field sales teams. This role is a key contributor to a results-driven organization, directly influencing the professional development of sales leaders and their teams. The top candidate will be innovative, passionate about the success of others, an excellent facilitator, and champion of learning and transformation.

Key Responsibilities :

  • Deliver existing sales training curriculum to ensure maximum effectiveness of the sales force.
  • Align training activities with the company’s goals and objectives to ensure achievement of revenue, growth, and sales targets.
  • Provide direct support, coaching and motivation, not limited to telephone calls, attending sales calls, and traveling to field sales locations to, meet with stakeholders, facilitate curriculum, provide reinforcement, coordinate training resources, and assist sales leadership and sales operations.
  • Conduct training needs analysis by meeting with sales staff, attending sales calls, observing sales encounters, applying best practices, analyzing sales results, and consulting with sales management.
  • Monitor and report on the effectiveness of training programs and knowledge transfer.
  • Recommend improvements for sales efficiency and effectiveness through the refinement of training programs, content, methods, and the development and implementation of innovative approaches and techniques.
  • Assist with the development of sales training programs and job aids as needed.
  • Build and maintain relationships with key stakeholders, including sales leadership, field sales associates, and other departments and stakeholders, to ensure seamless service delivery.
  • Maintain job knowledge by participating in educational opportunities, reading trade publications, participating in relevant organizations, and networking with training professionals.
  • Willingness to travel 15-25%, which may vary.

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC / R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC / R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Qualifications

  • Bachelor’s Degree in a related field and / or equivalent work experience.
  • Demonstrated sales experience and a minimum of 2 years’ experience in facilitation to adult learners.
  • Knowledge and understanding of a corporate university and its role in the business, adult learning principles, outstanding facilitation and delivery skills, and instructional methodologies.
  • Strong, confident presentation, group facilitation, and coaching skills.
  • Meticulous attention to detail. Outstanding organizational and time management skills.
  • Effective leadership, coaching and mentoring abilities with the competence to motivate performance to achieve desired results.
  • Demonstrated skill in designing and / or developing learning assets, such as role plays, self-assessments, training manuals, job aids, and visual aids that align with desired learning or behavioral outcomes.
  • Ability to communicate and present ideas effectively both orally and in writing, at a level necessary for satisfactory job performance. Able to present complex terms and information clearly and concisely to a variety of adult audiences.
  • Strong problem-solving skills and the ability to deal with conflicts and problems constructively. Ability to look at situations systematically, considering the larger context, including competing pressures, resource constraints, and anticipated change.
  • Proficient in MS Office applications, including Outlook, Word, Excel, and PowerPoint Willingness to learn additional programs and systems as needed.
  • Participate in and successfully complete required certifications.
  • Preferred Skills :

  • Certification in training and development (e.g., CPTD, ATD).
  • Learning Management System knowledge is desired.
  • Experience with formal sales methodologies.
  • Benefits : Health Insurance

    Health Savings Account

    Dental Insurance

    Vision Insurance

    Life Insurance

    Disability Insurance (Short-term and Long-term)

    Employee Assistance Program (EAP)

    Tuition Reimbursement Professional Development

    Paid Vacation Sick time

    Company Paid Holiday's

    401(k) Plan with Employer Match

    Employee Discount Program

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