Regional Account Manager

Department: Sales Status: Exempt

Schedule: Monday-Friday, some weekends Updated: February 2025

Welcome. We are glad you are here. And we are not just saying that. We are glad we are here too. We are proud of this company and take immense pleasure in introducing you to it. Watson designs and builds contract furniture that is guided by the functional needs of our customers. Our mission is to build quality furniture that is executed respectfully with authentic materials and to provide a deeply satisfying customer experience before and after the sale.

Watson Consoles is searching for an energetic, enthusiastic, driven, outside Regional Sales Representative to manage one of our open territories. This role will be responsible for multiple sales channels, including Public Safety. We are a highly reputable Dispatch Console Ergonomic Furniture company seeking a rare and exceptional teammate who:

truly loves to hunt new business, is very personable but also driven to "get things done"

believes failure is not an option

cooperates as a team player, but is very competitive

highly organized and will never let details slip

continually develops themselves and is highly teachable

enjoys working with smart but very compassionate customers

wants to help customers work healthy and more efficiently

finds weekly travel with 3-8 overnights/month a treat

If this sounds like you, we may be the perfect fit!

The Regional Account Manager will be responsible for lead generation, facilitating face-to-face meetings with prospects, managing the sales cycle, closing deals and generating revenue in your assigned territory. This position is perfect for someone who knows no stranger, who loves a challenge, who is very teachable and who will persist until results are reached. This is a fun, supportive environment and although you will be working remotely, you will be a part of a wonderful, collaborative team.

Here's what you will be doing:

Prospect and develop this market through calling warm inbound leads of potential clients, references from existing clients, networking with industry partners, researching and cold-calling target clients, and participating in industry events such as trade shows and professional association meetings.

Accurate management of CRM (Salesforce) database including daily updates of all customer interactions (meetings, phone calls, emails), progress of the sales cycle, and all information required to accurately forecast production schedules and business activity.

Onsite sales calls are required and must be conducted expeditiously and professionally. You are also expected to provide timely and accurate field dimensions and participate in helping clients through our detailed equipment list to avoid installation surprises or costly call backs.

Client Consulting. It is your responsibility to help educate the customer in how to evaluate workspace needs, determine the appropriate features, and resolve their challenges.

Liaison with the Design Department and customer-assigned designers. The goal is to keep the design team accurately, fully informed, and highly connected with the customer as you continue generating new business.

Requirements

Willingness to follow our processes and selling style, regardless of your history. We are seeking someone who wants to be taught.

Bachelors degree from a four-year college or university or commensurate industry experience is highly preferred. A high school diploma or GED is required.

Experience utilizing CRM, developing metrics and dashboards, and guiding sales process using CRM tools and methods. This is critical to this role. High proficiency in Salesforce desired.

Excellent written and verbal communication skills.

Ability to negotiate complex sales and pricing agreements.

Must have a current US passport, valid drivers license, clean driving record, and proof of automobile insurance.

At least 3 years outside sales experience in business-to-business is preferred and/or willingness to be taught our process.

More about this position and pay:

This role requires 50% travel with approximately 3-8 overnights monthly, using company credit card and a mileage reimbursement program.

This position offers a base salary of $60k-90k, with an additional commission structure that, based on individual performance, can bring total earnings to approximately $150,000 per year. The exact commission will vary depending on performance metrics such as sales or targets. The expected total compensation, including both base and commission, ranges from $70,000 to $150,000 annually.

This position is Full-time, exempt and remote with travel.