What are the responsibilities and job description for the CSR/Dispatcher position at Watt's Right Electric?
Watt's Right Electric is a leader in the electrical industry. We provide the highest level of customer service and expertise to all of our customers. We love what we get to do. If you’re looking for a team of people as invested in you and your growth as you are in them, then Watt’s Right Electric is the place for you to build a career. If you take pride in your ability and want to be a leader, apply to join our team today.
What You'll Get:
- Available after 60 days – Health insurance stipend available. Brokered health plans can include health, dental, and vision.
- Bonus Structure
- Performance Pay
- Vacation
What we need from you:
- Desire to serve others at the highest level.
- Excellent communication skills.
- Computer Knowledge ( Microsoft Excel, Google Docs, etc..)
- Minimum of 1 year CRS/Dispatcher experience.
- Attention to detail
Requirements:
- Able to pass Federal Background Check upon being hired.
- Able to pass a Drug test upon being hired.
Responsibilities:
- Effective planning and organizational skills
- Schedule, monitor and track all service calls
- Provide customer updates accurately and in real time
- Answer Incoming calls, Outbound Calls
- Data Entry
Job Type: Full-time
Hourly: $15.00 - $23.00 per hour based on experience
Benefits:
- Paid time off
- Maternal/Parental leave
Schedule:
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Tulsa, OK 74145: Reliably commute or planning to relocate before starting work (Required)
Experience:
- CSR/Dispatching: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: $15.00 - $28.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Overtime
People with a criminal record are encouraged to apply
Ability to Commute:
- Tulsa, OK 74145 (Required)
Work Location: In person
Salary : $15 - $23