Associate Account Manager

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we supportit's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do :

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

Strong customer service orientation

Excellent written and verbal communication skills

Track record of meeting and exceeding sales targets

Attention to detail and accuracy

Proficient negotiation skills

Self-assured and proactive approach

Comprehensive product knowledge

Effective presentation abilities

Ability to nurture and maintain client relationships

Self-motivated and driven towards success

As the Associate Account Manager, you will work onsite in Escondido, CA, reporting to the Inside Sales Manager. You will serve as a dedicated liaison for our customers, offering technical product guidance and top-notch service. In a fast-paced environment, you will maintain relationships with current accounts and seek opportunities to expand our customer base.

You Will :

• Engage with customers via phone and email to understand needs and recommend products.
• Manage and cultivate relationships with existing accounts while seeking and securing new ones.
• Analyze installation scenarios to customize product offerings.
• Collaborate with plumbers, contractors, electricians, and security professionals to ensure seamless transactions.
• Maintain a proactive work schedule through daily calls, emails, and tracking performance against sales targets.
• Stay updated on market trends, competitor products, and new product launches.
• Address customer concerns promptly, investigating issues, proposing solutions, and coordinating with management as needed.
• Uphold professional and technical proficiency through regular training sessions and networking.
• Document all customer interactions and transactions in the designated database.
• Work cohesively with team members to achieve shared objectives, providing assistance as needed.

You Have :

The expected hourly range for this position is $22 - $24 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws.

Physical Requirements :

While performing the duties of this job, the employee is frequently required to walk, talk, and / or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and / or move up to 30 pounds. Specific vision abilities required by this job include : close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment :

Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting.

Watts in it for you :

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

How we work :

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Salary : $22 - $24